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V2 far from ready for prime time
6 Jan 2013 18:25
I recently discovered that older releases are missing in my option pull downs for "Attaching Releases". SO I went way back to the oldest version, still missing. Then figured maybe in the newest V2 there was something new... and there was - a filter box - so I entered the person's name - came back with zero (0) results and no releases at all.
But there is way more to this story... on the new V2 back-end in regards to tagging etc... it is slow as molasses. As a matter of fact, depending on which bin you may have loaded at the bottom, and how many clips you select to process in the back-end lists of untagged, pending etc... it is super slow and totally non-usable. For some reason, and I don't get it, many companies seem to feel that the trend is "Let's load as much crap as we can on any given page." "Let's not give the user a choice either." This is totally useless. I run at between 20 and 30 MB/s bandwidth and it is still slow as molasses. I pity the customer that may be on DSL or even slower. If I were seeking stock footage at those type of speeds and still saw molasses coming at me, I simply would go out and seek a different provider of such footage.
Bottom line: This is a great way to have clients leave due simply to the lack of speed and download times. Whatever happened to KISS - Keep it Simple Stupid????? - ALl this fancy-schamcy visual crap does not serve any purpose and really should be thoroughly re-thought out. Dump all the layers, scripts, loaders, preview of uselessness and get back to basics.
Microsoft has pulled the same crap with their office suite... add a bunch of stuff no one will ever use and hence make everything fat just so they can sell an upgrade. Intuit - the same. Now P5?????
The question really is: Is it more important to have all this fluff and puff or is it more important to display results quickly and with high quality? P5 in the new version does show better quality in previews, but that's where it ends.. with one exception - no more checkerboard for alpha channel.. that is not so good...
From what I see on this end and also have heard firsthand from an actual buyer that looked at the new version.. well to put it politely... the question posed was "Why are they doing this <expletive>?" "It would be better if they simply focused and spent time on cleaning up the <expletive> search results."
With all due respect, that is a customer speaking.. perhaps it's time to start listening?
9 Jan 2013 15:24
All that was really needed a year ago was a new front page for a little new pizzaz. On the artist side all was needed was the ability to attach releases while keywording instead of having to go to a different page and a built in spell check like SS has had for a long time. It's hard to understand how an upgrade that was announced almost a year ago is still not active. I believe every valid stock agency has had probably two upgrades or fresh face since V2 started.
I'm sticking with the old version, just do not personally see an advantage on the new version. Agree with Andy, simple and attractive and upgrade the graphics and front pages every few months.
I Really like P5 and I'm very loyal ... just need some fresh pages and spam elimination.
20 Jan 2013 17:17
This new version of the forums sucks!!!!! I have the latest and greatest I7 with tons of memory etc... - 30mb download and this forum runs about as fast as a turtle in heat. Give us the damn option to turn off the crap at the footer (pop-up) if you are going to do this. It doesn't work anyway... have you ever tried to change the "Collections" item pull down in a reasonable time? And whose bright idea was it to change the name "Bin" to "Collection"? It seems that the latest modus operandi is to confuse the hell out of everyone! Of course this is like talking to a turtle as I expect a response of any kind in about a year or so, provided it doesn't get run over while crossing that street called Internet Ave. P5 - you are losing it and that is soooooooo sad.. sorry to say. Oh and if you blame it on the Chrome browser.. than hang it up. You have no idea how many use Chrome out there and that are not or no longer on Apple.. I really hate seeing a company go down this path only to make things "pretty" at the cost of speed and functionality.
20 Jan 2013 18:56
New version is now up and running :( How can i get the old version back?
20 Jan 2013 19:04
Vader, the problem with load time in your case seems to be because you have thousands of items in your collection. We're working on a fix for this now, but in the meantime creating a new collection with 0 items in it and selecting it from the dropdown should speed things up considerably. Beyond that, your point is well taken - we're prioritizing speed issues, and recognize that there is a lot of fat to cut from, for instance, the home page.
That said, from our surveys the response has been pretty clear -- with the exception of a small (<10%) minority, users definitely prefer the new version.
Wheijnen - you should be seeing a "go back to v1" option up top, to return to the old version. Let me know if you're not seeing it.
20 Jan 2013 19:14
Alright then. I shall try this (actually thought about doing that as well but didn't want to have a blank bi out there) -
20 Jan 2013 19:18
Yup - that worked.. but this could be detrimental to a buyer that doesn't realize they were looking at a "fat" bin and then comes back. I know this is not an easy problem to solve across the board, but maybe just limit the amount of loads (number of previews/thumbnails) until a user pro-actively asks for more on any given instance?
20 Jan 2013 19:21
Yep, that's exactly the fix we're working on now. Thanks for the heads up on this - might have missed it otherwise!
20 Jan 2013 19:37
Glad to see you are alive! ;) I really was starting to get worried that no one was listening anymore. Kudos on putting the "Artist Resources" back... now only one more thing, but this may be beyond your control due to limitations on the preview playback engine.. checkerboards for alpha channel. Any chance this will work again or does the new delivery engine no longer offer that functionality?
20 Jan 2013 19:44
Thanks, still prefer the old version because of its speed.
The number of downloads in the artist page is a bit misleading. Shouldn't this be the number of clips the contributor has sold instead of the number of clips he has downloaded?
20 Jan 2013 21:26
We'll aim to get this version stable and then we'll optimize it and remove/redo the most sluggish parts.
Many of you have expressed a wish to have the checkerboard back. Of all the usual web formats, only one of the flavors of VP6 will honor transparency. But VP6 was abandoned after Google purchased On2 so we have to leave it. Really.
Instead we'll try to pay some lad of a command line encode to make insertion of checkerboard into the preview video possible. There are also plenty of artist annoyances like ignoring exif rotation that we'll fix.
Gary also pointed out there are missing links too. We added artist resources as it was most critical. The others will follow. Expect a lot of progress with v2 the next few weeks.
20 Jan 2013 23:54
Carl & Farsad just finished the ridiculously large bin causing performance problems bug.
21 Jan 2013 01:11
Cool... I know we are dealing with dependencies of third party software reg the checkerboard. Maybe there is a simpler way to announce that there is an alpha channel on a clip. For example - 32 bit depth, or RGBA or something of that sort? Just something to make it stick out. Maybe even a category that titled Pre-Keyed Alpha Channel or Chroma Key.... the key is the term "Pre-Keyed". That way it won't get confused with alpha mattes and so on. Just an idea. :)
21 Jan 2013 17:03
Just an FYI back to the P5 tech team.... the loading now is awesome. Even on an old 32 bit system. Now that's great progress! :)
22 Jan 2013 03:07
I can open and read messages but I cannot reply, that is I can open the reply message window but I am unable to type inside that window. I have to copy all the text in a different application, write it there and then copy and paste it back into the message window.
22 Jan 2013 05:51
In the forum "general discussion", there is a fairly active post called "Hot Off The Press - Freshly Uploaded Today". I see that ODesigns has just posted to it but no matter what I try I cannot see the latest posts. It is showing PerJohan's last clip from a few days ago.
Looks like V2 has a problem getting us to the latest thread on a big continuing post.
I'm browsing using Safari. I haven't tried a different OS or browser...
22 Jan 2013 15:55
I see the same issue. Yes, one can not see the latest entry. Probably due to db updating delays and/or priorities at hand. The other thing that is an issue is that regardless of topic or forum, it takes one to the first entry instead of the last entry. My guess is these are no super priority issues right now as the more crucial things are being handled. I for one will wait a while as I assume there is a list of priority fixes and other things will be maintained/repaired/made functional first. :) Oh, and I am on Chrome.
Update: Just tried with original version and it does come up. Hence, the assumption is parallel databases for testing or something of that sort. I also noticed that new approvals are taking quite some time (more that 24 hours) to show up in the portfolio. Ah... growing/upgrading pains. :) However, the new approvals do show when I review my own uploads in the "Uploads" section where one edits/submits etc..
Changed 22 Jan 2013 16:00 by vadervideo ""
Changed 22 Jan 2013 16:04 by vadervideo ""
22 Jan 2013 17:13
Thanks Vader, I'll go back to the original...
22 Jan 2013 18:11
I'm not sure I understand the 'popular tags' part in the new Profile, can you adjust this yourself? For me they seem to be the keywords of my last approved clip and don't correspond with the average clip in my portfolio at all.
The 'Downloads' are, like wheijnen also says, a bit confusing. They are the number of clips I have downloaded? Overall the site looks like an interesting improvement. I love the larger thumbnails!
Changed 22 Jan 2013 18:12 by stefhoffer ""
23 Jan 2013 05:46
@wheijnen That's exactly what downloads mean (the number of clips sold) and if you noticed that number is grayed out. Also those download numbers may be incorrect as I find mine off by two so you might check them yourself to see if they match up with your sales.
Changed 23 Jan 2013 05:47 by jason ""
23 Jan 2013 10:45
@ionescu: there is a "Reply" button above the messages that open a popup where you can reply. Let us know if you have problems. Fyi, the messages page will be updated with new design, it is in the works.
Thanks for heads up on the forum not always displaying last entry, we'll look into that.
There was a bug with the number of downloads on artist page, we corrected it yesterday.
The download count might differ to the actual number of downloads due to cache issues etc etc, so should more be seen as a ball park figure rather than an absolute value.
23 Jan 2013 12:40
Jason, I think he means on the artist's profile page. There's a files downloaded stat which for me is 6, the freebie music tracks I downloaded over Christmas. Total files sold might be more interesting, for nosey types like me :)
23 Jan 2013 14:26
Google chrome has some minor display issues (such as with the page numbers of uploaded videos.
23 Jan 2013 14:30
That was exactly what I was referring to (artist page). Read wheijnen's thread at the bottom of page one.
23 Jan 2013 15:59
I am assuming due to all the work going on, that databases for the front end are not currently being updated? For example my number of clips on the front end shows 7826 when on the back end and the correct values should be 7941. This was from approvals 3 days ago. Hence the 24 hour update is more like 72 plus hours or indefinite. Although a small problem, the fact is the new stuff is not available for buyers to see. Just an FYI.
Also curious.. what the heck is the "scratch pad"? Where is it located? "What exactly is its purpose?" Most curious. :)
25 Jan 2013 09:50
Not sure if this was answered before, but the 'Date uploaded' and 'Date created' are now the same?
25 Jan 2013 14:26
@vadervideo hm, will have to look into what might be the issue there, thanks for letting us know
@stefhoffer thanks, it has been corrected now.
25 Jan 2013 15:13
Thank you Carl!
25 Jan 2013 17:23
Hey Carl, now the counters are all over the place... my counter on the back end shows I think correctly. On the "view portfolio" it no lost about 100 and still is no match to the accurate count. But the new clips now show. :) Funky eh? :)
25 Jan 2013 20:29
It is a dead horse, but still:
Will we have the same method of selecting thumbnails for video clips in v2? Can we upload our own thumbnail image? Can we set the exact position (in seconds like 12.5) of the thumbnail we want?
Changed 25 Jan 2013 21:14 by zygistudio "typing error"
28 Jan 2013 04:27
Holy crap. Every-time I get a sale I go back and review my description and keywords on sold clip. This helps to ensure old data is more accurate. Well when using the "new V2" the keyword changes is IMHO terrible. No way to keep any order or sort of keywords. I know it's not used here at P5 but nice to have the most important keywords in the front of list. I tried several times and finally went back to old version and works fine. Maybe something that will take time to get used to. Keep it simple is always the best option. Sellers need simple straight forward easy to manage with no fluff or fancy programming. All that was really needed on keywording was a spell checker for old version.
28 Jan 2013 04:52
Going back to old version. Like others have said, the forum view is now showing first page and not last input. So far I'm not seeing any improvement on sellers side on V2, or at least not enough to justify the time and expense.
2 Feb 2013 04:37
I have spoken with other artists and they have also noticed that load times and overall lag on the V2 of the site is very distracting.
2 Feb 2013 06:25
Will the old version of P5 remain active indefinitely or will it eventually be phased out? The lag time on V2 us really off putting for me right now so will stick with old version.