Various V2 Issues

  • TheEngineer avatar
    TheEngineer 8 Feb 2013 09:59
    vader - in the settings you can turn off Facebook. I had to do this as I sometimes log in from corporate networks that block facebook and it made load times unbearably slow.
  • FxProSound avatar
    FxProSound 9 Feb 2013 17:43
    sound templates:
    - after editing a sound template - "save" reseting/deleting all the keywords

    messages:
    - messages overflowing their window, no scrollbar
  • Changed 9 Feb 2013 17:43 by FxProSound ""
  • RekindlePhoto avatar
    RekindlePhoto 10 Feb 2013 14:50
    Posting to forum is extremely slow yesterday and today.
  • RekindlePhoto avatar
    RekindlePhoto 12 Feb 2013 15:00
    When V2 is finalized can at least the sellers side give us the option to continue to use the old version please.
  • NorwayStock avatar
    NorwayStock 12 Feb 2013 16:18
    I was freaking out of the slow performance until I started to use Google Chrome Browser. Works like a breeze in v2 :)
  • FxProSound avatar
    FxProSound 1 Mar 2013 18:13
    - portfolio not refreshing till at least 2 weeks - no new files visible
    - dashboard do not count page visits and refferals till 2 weeks
  • lovemushroom avatar
    lovemushroom 5 Mar 2013 11:59
    Movie clips with multiple formats are not recognized by V2 format sort system.

    https://www.pond5.com/stock-footage/524206/monument-valley-03-timelapse-sunrise-x50-grand-circle-arizon.html
    Monument Valley 03 Timelapse Sunrise x50 / Grand Circle, Arizona-Utah, USA
    This clip has HD, SD, multimedia format available but P5 only recognize it as HD in search engine. When I search as SD or multimedia, they never show up in the search result.

    Is there anyway fixing this issue or do we have choice to un-merge formats? These clips are not properly reached to customers who search clips specifically by format.
  • Changed 10 Mar 2013 03:25 by lovemushroom "dead link"
  • tiberio avatar
    tiberio 11 Mar 2013 05:04
    if you see a serious problem, it is better to make a video and upload it to a private page on youtube that is accessble by link only. tech support staff often cant recreate every problem, and often dont believe i tuntil they see it.

    as for portfolios being refreshed, I have determined that refreshing portfolios and search results is quite random. it can happen daily, or weeks can go by with no update.