Problems with uploading more shots at the same time

  • TravelShots avatar
    TravelShots 6 Aug 2012 11:39
    We have a problem with uploading our shots to the curator.
    If we send him more shots at the same time (select all), we get a message: Failed to load clip data to verify their status.

    Normally we can select more shots and than send them to the curator. Since today we must send them one by one:( That is not funny!

    What did we do wrong?
    Or is this an bug in the new Pond5 look?

    Sorry for my English (Dutch)

    Greetz, Michael
  • Vla__Dimir avatar
    Vla__Dimir 7 Aug 2012 22:04
    What are you talking about?
    Uploading or what?
    You have to be more specific.
  • TravelShots avatar
    TravelShots 9 Aug 2012 11:26
    More specific? Is it not clear than?

    We send the shots with Total Commander to my Pond5 account and then we give the shots the price, tags, etc.
    After that we wil send more than 1 shots to the curator for approval.
    But that is not possible any more.
    Now we have to send our shots one by one for approval.

    Do you know what I mean?
  • wheijnen avatar
    wheijnen 9 Aug 2012 11:52
    I don't have any problems sending multiple clips at once to curator, try to use an other internet browser
  • Vla__Dimir avatar
    Vla__Dimir 9 Aug 2012 13:08
    Me neither i really don't know how to help. Try contacting pond5 support. They will respond fast.
  • byba avataradmin
    byba 13 Aug 2012 14:19
    Hi All, the send to curator error was fixed. Please try again and do let us know in case you are still experiencing the issue.
  • TravelShots avatar
    TravelShots 23 Aug 2012 10:07
    It is working now:)

    Everybody thanks for your reactions and help!!!