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How Long is Your Queue?
8 Oct 2013 03:19
150 plus ;)
10 Oct 2013 03:23
32 videos, 24 photographs. Oldest Sep 15th, so 25 days.. Some Halloween items too.
10 Oct 2013 07:07
87 clips since 23rd Sept
10 Oct 2013 20:00
over 150 since mid Sep...
16 Oct 2013 16:56
34 clips still waiting to be curated. Oldest over a month now, including Halloween themes. Getting a little quiet and eerie around here. Hope all is well at headquarters.
Changed 16 Oct 2013 18:05 by Atomazul ""
18 Oct 2013 18:18
170 clips still waiting
19 Oct 2013 13:40
Mine is longer than I thought it was. I received an email from curator26 Thursday saying my clips were accepted.
Problem is they are still in the pending queue and if I go to my Pond5 inbox there is no record of that curator email.
Pond5, some cruel joke?
This is a screen grab of the email I received.
21 Oct 2013 05:05
Over 200 and growing. Looks like it's going wrong way again.
22 Oct 2013 13:54
I need my clips reviewed soon. ;-/
22 Oct 2013 14:15
22 Oct 2013 20:29
243 and growing quickly
22 Oct 2013 20:30
Jake, did you ever get this solved for you?
22 Oct 2013 20:45
Too long. Both my queue and the wait time these days.
22 Oct 2013 23:07
What in the heck is going on? Reviews slower than ever and ftp and ftp2 are backlogged by over 2,100 clips and seems to be growing. Is there a major overhaul happening? Is there more of a push to gain more products or gain more sales? Currently P5 is the largest stock footage agency so seems like getting new artists shouldn't be the main push anymore. Seems like maybe the push should be making everything happen faster and more efficiently with the portfolio that is better than anywhere else already. Growth is important but not at the sake of backlogs or marketing for sales. Just MHO.
Changed 22 Oct 2013 23:11 by RekindlePhoto ""
23 Oct 2013 04:49
It really does look like ftp & ftp1 are frozen from processing but backlog growing. In the last few hours they have grown to 2,438 for both of them. Kinda fishy why they are at the same number. And ftp3 & 4 are stuck at 19 each. Looks like no one is getting reviewed now and a big problem with the ftp servers.
23 Oct 2013 11:20
I'm wondering if P5 is growing too fast. Are there too many contributors these days uploading too many clips? Are reviewers finding it difficult to keep up?
Maybe they should shut some doors or implement new policies to curb this growing queue problem.
Clips that aren't curated aren't making anyone any money.
23 Oct 2013 11:27
Yes, my clips were reviewed a few days ago.
They told me there was a bug that after the clips were reviewed they were put back to pending.
23 Oct 2013 13:38
ftp & ftp1 are growing , well over 3,000 each. Ftp2 & ftp3 growing faster, looks like some artists switched to them overnight hoping to avoid the backlog, didn't work ;)
23 Oct 2013 14:02
I have 142 files floating on the FTP2. Waiting for them to appear in my uploads page.
23 Oct 2013 15:21
Just got an answer from support that my files got lost through ftp... 142 files vanished into the thin air.
23 Oct 2013 15:49
Someone wanted to buy one of my newer clips for a project but I had to send them to SS for it since it's up there but trapped in the review queue here.
Review times are way too slow.
23 Oct 2013 20:36
Yes, our FTP has been experiencing some high-traffic lately. Please know that you do not need to re-upload your files, for it will only flood our servers even more. Our IT team is working on it now, so it may take up to 48 hours for your files to process. For issues such as these, please feel free to email us at firstname.lastname@example.org.
23 Oct 2013 20:42
Thanks for the update Belle ;)
23 Oct 2013 20:47
Doesn't refer to the review times, only the backlog of the FTP servers.
23 Oct 2013 22:24
@ODesigns - When I contacted them, I did not inquire about review times, I just wanted all of us have a clear understanding of what was happening with the FTP servers.
kkhy reported that he had a bug where approved clips went back into pending.
ionescu reported that support sent him a message that indicated over 145 files were simply gone.
People were getting pissed, but it seemed like no one wanted to take action, beyond asking if the admins were watching (of course they do not monitor the forums on a regular basis) etc.
So I simply picked up the phone, called and asked if they were aware of the issues, and to please have someone come to the forums and make it clear to all of us that they are on the problem, and to please inform us if we need to re-upload given the issues noted above, or simply sit tight.
Files of mine that have been "stuck" are now populating - and the FTP queue has been dramatically reduced. Hope we all get reviewed soon.
24 Oct 2013 16:23
ftp back up to 4411 on two ftps. I wonder if the site is being hacked?
oppps now 4,489 a minute later and growing. Do we all need to stop submitting? Maybe cut off new artists first like suggested by another artist above.
Changed 24 Oct 2013 16:25 by RekindlePhoto ""
24 Oct 2013 17:17
I have some footage in queue since first part of September??????
24 Oct 2013 17:36
Just approved 22 days in line.
24 Oct 2013 18:35
455 clips and counting
24 Oct 2013 18:48
Snap! Me too
24 Oct 2013 20:49
My uploads are slowly appearing now, around 1 and hour
25 Oct 2013 15:32
......... still waiting ........
25 Oct 2013 19:15
Got footage in que from september :( really slow now
25 Oct 2013 20:20
560 and counting
25 Oct 2013 20:38
WOW you guys are animals at footage production. I'm just less than 300 is all ;)
27 Oct 2013 14:57
.... stil waiting ....
27 Oct 2013 15:32
673 and counting...
27 Oct 2013 17:16
27 Oct 2013 20:11
28 Oct 2013 02:03
A little movement, just got three out of 250 approved ;)
28 Oct 2013 15:38
..... I am still awaiting .... in the other agency it is so fast and easy
28 Oct 2013 19:06
180 since 14th Oct
28 Oct 2013 20:17
We always have had the footage live here at P5 weeks before anyone else. P5 had the advantage of first opportunity to sell for several week. Now it's flipped. The other places have them live several weeks sooner even though P5 still gets the first upload. Oh well, as long as they show up they will sell. I'm sure there is a reason. Maybe it's trying to get the European site integrated and taking a lot of time and resources that wasn't expected.
29 Oct 2013 08:56
At shutterstock is takes 1-24 hours to get clips online. I had plans to have good clips exclusively here and began uploading, but if stuff does not get online even after 1.5 months, it becomes pointless. What is going on? I was thinking Pond5 had a reputation being good at video and providing quality clips and not the same pile of microstock photos online absolutely everywhere?
29 Oct 2013 23:14
I had a large number approved and searchable on-line but received no e-mail or message like normal.
30 Oct 2013 01:06
I still have a growing queue. My oldest is Oct 1. I don't think I've ever waited this long for a review here on P5. Even iStock is beating the P5 reviewers.
30 Oct 2013 12:54
Still no reviews ....... At that other agency my clips were reviewed in 4 hours....
Come on curators ........ eat some spinach !
31 Oct 2013 13:34
.... another day goes by ..... I guess we are back to 1 month+ review times.
31 Oct 2013 13:40
If Pond5 is seriously this overloaded, which I suspect is the case, they need to either:
1. Hire more reviewers
2. Curb uploads
As Pond5 becomes more popular, this review time issues will only worsen unless one (or both) of the above are addressed.
31 Oct 2013 14:24
I'm fairly new on Pond5 with only 28 clips on sale (30 in queue). I was feeling encouraged to submit more after having a couple of sales last month, but with the super slow review times I am left feeling more like looking at other sites.
1 Nov 2013 21:43
Another week ends and my clips (100) are still awaiting reviews. Starting to get upset.
Changed 1 Nov 2013 21:45 by cinecameratv ""
Changed 1 Nov 2013 22:06 by cinecameratv ""
Changed 1 Nov 2013 22:07 by cinecameratv ""
2 Nov 2013 00:02
Keep checking, my last batch (a few days ago) I never received a site mail or e-mail saying they were approved. Looks like things are changing again.
2 Nov 2013 16:06
I uploaded a photo 2 weeks ago, more or less as a test, and that was approved, I also got the usual email. All footage uploaded many weeks ago is just sitting uselessly in the queue.
I wish there was a site with focus on quality video/audio with fair prices and royalties which is not online absolutely everywhere else too. Seems Pond5 does like anyone else, trying to sell the very same content by competitive pricing, even the typical stock photos. Even if price can be set by submitter here, they just put the price pressure on the submitter, but attracting submitters by a higher royalty rate (i.e. you earn 2 peanuts here for the same content versus 1 peanut at other site).
4 Nov 2013 07:18
Five weeks, about 60 clips are still awaiting reviews
4 Nov 2013 13:08
45 and growing since Oct 18th I believe. This seems to be the longest I've waited and I've been selling for just over a year on pond5.
4 Nov 2013 18:38
1+ month and still waiting .....
4 Nov 2013 23:45
5 Nov 2013 02:06
50+ videos waiting 3-4 week. I had many photos uploaded at the same time that we're approved but I would prefer that the videos be reviewed because they sells better than photos - can anyone add insight Into the review process because I was under the impression they were reviewed based on submission date.
5 Nov 2013 15:02
Maybe they need to consider daily/weekly/monthly upload limits within their reviewing abilities so contributors are encouraged to limit their uploads to their best and discourage 1000's of redundant or incredibly low interest shots that just make the search results ridiculous anyways.
@jjm0050 - I believe they are based on submission date, it's just that there's 934545403540 clips of ducks and people using iPads ahead of you.
5 Nov 2013 15:04
5 Nov 2013 15:34
There has to be a technical solution this problem. We all know that there are tremendous amounts of video that is uploaded to YouTube everyday that must past muster on rights when it comes to audio. Not that they get it right all of the time, but it seems to work fairly well.
We also know that there are no people involved in the process. it's all driven by software algorithms. I wonder if SS has developed a similar process that allows them to quickly process video based upon an algorithm that would identify people and text in video that are potentially editorial, and automatically send those to humans for verification, but everything else just gets automatically approved and activated?
We know the technology is present for facial recognition etc., so maybe they have put it or something similar into practice in this arena.
Does that sound far-fetched? It's obvious that the "systems" in place are vastly different where efficiency is concerned - and I don't think it's a "people" thing.
5 Nov 2013 16:35
This current situation of so long review times reminds me when they merge with the photo stock agency.
5 Nov 2013 22:39
100 clips. My portfolio is only 170. Three sounds effects clips took a day be reviewed an go live.
6 Nov 2013 00:43
So Lux do you think they are finally ready to merge our footage with them? About time since it's been longer than a few week ;) or is Google ready to buy P5 ....
6 Nov 2013 05:26
Finally all my clips approved. Eventually, Don, a big guy will make an offer for P5. Maybe DreamWorks Animation or Disney Productions.
11 Nov 2013 17:59
91 clips. Oldest October 21st, three weeks.
12 Nov 2013 04:16
14 Nov 2013 02:53
14 Nov 2013 09:17
67 Pending Review
782 to be keyworded
about 500 to be edited
14 Nov 2013 22:21
15 Nov 2013 13:27
782 to be keyworded? 500 to be edited? Wow. That's a lot. I don't know how I'd handle that workload. I think I'd be losing sleep and my fingers would be bleeding from all the typing. I hate having any amount of work just sitting there almost at the finish line not making me any income.
I hate to say it, but that type of "upload vomit" (for lack of a better term) is most likely what's causing all of us to wait so long for reviews these days. I used to think iStock was crazy for implementing weekly upload limits. But now, I see their reasoning. Oddly, however, they've greatly eased up on this limit lately. But still, even there, I sometimes get quicker reviews than here.
Not sure what the solution is. From a contributor's position, perhaps there isn't one. Other than to sit and wait.
BTW, my current review queue is at 86. The most I ever had at once was a healthy 100.
Changed 15 Nov 2013 14:18 by ODesigns ""
15 Nov 2013 15:31
To be fair these are from several shoots over several months - I have been so swamped with other work that I have not shot / uploaded the amount I was looking to this year so really I am just catching up a bit!
18 Nov 2013 12:26
105 Clips. 1080s, 2Ks, 4Ks & images. Oldest from Monday Oct 21st, 4 solid weeks. Many featuring Ottawa & Toronto, home of a huge news story about our fat greasy crack-smoking mayor. Was gonna go down to city hall and film the protests, but they would be in the queue so long that it would be old news by the time they went live, so why bother.
18 Nov 2013 13:35
108 clips - and about 4 weeks. Never had anything take this long before.
18 Nov 2013 17:58
Once again, iS trumps P5 in review times
with this clip
uploaded to both places on the same day.
18 Nov 2013 18:39
And SS takes an hour or two most of the time ... getting sales weeks prior to approval here... sad ;(
18 Nov 2013 18:42
EDIT: I was wrong about the upload dates.
It was uploaded to P5
2 days BEFORE iS.
was shot last night and approved today on iS. What's P5's excuse? We can't let Canada trump us...
Changed 18 Nov 2013 18:53 by ODesigns ""
18 Nov 2013 20:52
I suppose IS can afford the reviewers since they take 80-85% in commissions. They could have reviews in 30 seconds and give out cookies with every approved submission and I still wouldn't contribute a blurred photo of dog crap to those bastards. I sincerely wish the good content creators would stop submitting to them all together, it's probably the worst thing we could do to our own industry, keeping those greedy rich snobs going. They are a cancer and so many artists are willingly feeding them, when all we have to do is NOT support them.
Long review times, absurdly low priced clips and the cosmetic website issues everyone is freaking out about here are minor in comparison.
18 Nov 2013 20:59
While it's true they take the most percentage and their numbers are slowly dwindling for me, they currently make up 16% of my income. I'd be foolish to abandon that on principle alone.
Now, if their sales numbers fall below what I think is acceptable for the amount of work I put into uploading, then I will stop.
I have no other problems with P5 other than the ever increasing review times. I have no issues with any design changes or other website modifications that others seem to take such a disliking to. And since P5 is still the #1 seller for me (currently at 38% of my yearly total), customers seem not to be bothered too much. And that's all I care about.
18 Nov 2013 21:28
I just can't get past the math. If I make $150 in a month on IS, they make $850. I don't understand how that sits well with anyone of sound mind. The reason they still have the customer base is because contributors keep uploading there. If they didn't have the content, those customers would look elsewhere, like Pond5, and our overall numbers would probably improve. And maybe Pond5 could hire another reviewer or two with the extra money they'd be making.
I'm not suggesting anyone put themselves out on the street out of principle and cut off that income at once. But is certainly sets a bad precedent in the industry to have a company drop their royalties that low and the artists just accept it.
Changed 18 Nov 2013 22:08 by Atomazul ""
18 Nov 2013 22:05
Not that I'm defending iS or their business practices, but I can tell you that my own company where I work tends to gravitate to iS for stock purchases. It's only because of me that we also "shop around." But if I wasn't there, I'm sure they'd be a 100% iS customer.
And I'm sure there are plenty of other companies across the globe that are the same way. So, as a result, I'm there as a contributor. If customers leave, then so will I.
18 Nov 2013 22:32
AND they don't have idiot sellers at IS selling great HD for $5-10. If you sell HD here for $30 might as well sell at IS also, you get paid the same. IS and SS has proven that $79-99 and up HD clips sell well. Heck, this month I've had several extended license clips sell at SS where my cut was over $100. If P5 would start an extended license program and also move HD minimums to $40 and then allow artists to price a maximum of 10% of their portfolio lower (keep the bottom dwellers happy) my guess less artists would sell at IS. The commission dollar amount would start to be too much difference and artists would not put up with the crappy data input at IS.
19 Nov 2013 00:24
There is more thinking required on part of the contributors.
As I said here a week ago: People upload everything everywhere and lower their price here at Pond5 because this still gives more/sale than at those horrible places like Istock (2 peanuts instead of 1).
The customer does not care as long as the same stuff is available everywhere.
Only the contributors can change that bad business. Maybe think on the longer run than just sales this week.
19 Nov 2013 00:53
Yup, the number of sales per week, month or year means nothing. The only metric that has any meaning is commission or profit. $10-30 HD sales prices have no value anywhere and will never pay the costs associated with manufacturing and submitting footage.
20 Nov 2013 05:45
My pending files showed up as being online today. The odd thing is that for the first time I didn't get an e-mail from the curator saying my clips had been approved. Maybe that will come tomorrow... but I found it odd.
The anchor clip for this batch was over 4 weeks old.
20 Nov 2013 06:16
Like many other things here that do not work as they should. So what else new????
20 Nov 2013 07:51
I have a different problem... there are files already online (that was imported by Pond5 staff when sending whole harddrive), but they are marked as editorial, even if check them from my dashboard they HAVE attached releases. I sent message to helpdesk, but they say I should "resubmit" files, but there is no option for resubmit, unless to send to currator. But, if you do send online files to currator again it throws out error, that are already online. What gives?!
23 Nov 2013 21:12
Anchor clip is at 30 days now! Help Mr. "Q" we're drowning.
24 Nov 2013 19:08
Same 93 clips. Oldest Monday, October 21st. Five weeks.
Is anyone getting approvals faster?
Would like to be sure its a global site thing and not an error specific to just some of us, such as the sales reporting problems from last week. In that case, an email to staff was necessary to bring the issue to their attention.
24 Nov 2013 20:17
I sure hope we are not getting into the "resubmit" mode instead of simple fixes of already uploaded footage.
25 Nov 2013 23:46
Still stacking them up here, 127 so far, no visit from the curator since 1st November. Guess my Christmas backgrounds will have to wait for another year.
26 Nov 2013 00:46
26 Nov 2013 17:10
Definitely the longest wait I've experienced in over three years of being a contributor here. Working on week 6. It would be great to hear from a staff member if nothing else, to assure that this not an error for some uploaders, as I'm starting to suspect it is. I see some posts in the "Just Approved" thread, maybe one of those guys could share how long their wait ended up being, since we have to rely on each other for this information.
I think this thread is more about time than the number of clips in the pile. To know if "it's just me?!?!" or not. If we had some kind of indicator giving us an estimate of current wait times, it wouldn't be necessary. Also, I would think having what must be tens of thousands of clips taking up P5's storage space for months without the opportunity to sell would be a negative thing, but what do I know. Sucks for new holiday themed content that normally would have been up weeks ago. Beyond my personal concern, I'm growing more concerned about the future of the best stock company out there.
26 Nov 2013 22:38
They are busy flooding their site with microstock photos. Hard to understand as everyone else tries to escape this. Pond5 could have been such a good site for footage, free of this terrible microstock aura of death.
28 Nov 2013 03:46
All files approved today. 37 days in the queue. Better late than never! Thanks curator!
29 Nov 2013 15:23
35 and counting since mid November I believe
2 Dec 2013 16:59
240 files waiting for curration :(
EDIT: They were just approved \o/
Changed 2 Dec 2013 21:24 by Meatster ""
6 Dec 2013 15:31
23 clips were in the queue for less than a week, already accepted! That is definitely reasonable. Thank you!
Changed 6 Dec 2013 15:38 by Atomazul "added info"
Changed 6 Dec 2013 15:39 by Atomazul "removed info"