Need Help : Uploaded Track disappeared with no reason

Hi all,
I upload 3 track 5 days ago last time i saw my track status are processed , but today it's gone without any reason , email or notification, what happens ? can someone help me with this situation please ?

weird!!!! =/
Try to contact help support from pond5!
Good lock!

Thanks for your time luis , but where to open support ticket ? thanks.

Send an email.
I'm starting very recently with pond5. Had already a few questions, I sent an email and in maximum next day I had a answer.

Hi soundgridmedia,

If you still have your message from the review (in the "messages" pull down menu), you can reply to the reviewer/curator and they can investigate as well.

I had a track approved, and then accidentally "rejected" immediately afterwards. I contacted the reviewer, and it turned out to be a simple mistake after reviewing.

Those folks are dealing with a lot of volume, so it might just be a simple mistake.

Hope this helps!

runfirestop