people cant see my video?

scottdavies86 26 Mar 2018 13:44
I've uploaded a video, added tags and pricing etc but it still says "needs edits", and when I search on pond5 i can't find it in the results, and also when I link people to it they get an error saying it "isn't for sale on pond5 anymore".

Thanks,
Scott
galitp5 26 Mar 2018 14:34
Hi @scottdavies86,

Since your account was just created, we are still in the process of reviewing your ID. As soon as it's verified, you should be able to submit your files to our curators without an issue.

Thanks!
Galit
scottdavies86 26 Mar 2018 15:17
Cheers Galit. How do I know when it's verified?
galitp5 26 Mar 2018 21:19
It's been verified. You should be able to submit your items to our curators for review now.
scottdavies86 27 Mar 2018 14:18
Nice one, thanks everyone for your help!
scottdavies86 27 Mar 2018 14:20
This one still isn't showing up, though. Can't see any error messages at all in my dashboard:

https://www.pond5.com/stock-footage/87690773/dj-background-clouds-birds.html

Why isn't it working now?
galitp5 27 Mar 2018 14:38
Hey @scottdavies86, check the box to select the file, go to actions, select "Send to Curator" and click on "Execute"
scottdavies86 27 Mar 2018 15:24
Ah right, done. cheers.

It isn't very obvious to a new guy.