How do I take clips offline temporarily without deleting them?
Stephen_de_Vere
12 May 2020 10:59
How do I take clips offline temporarily without deleting them?
It would be useful to be able to return clips to the status of "NEEDS EDITS" sometimes.
It would be useful to be able to return clips to the status of "NEEDS EDITS" sometimes.
Dave_Ezra
12 May 2020 13:07
Hi Stephen, hopefully someone will come along and prove me wrong, but I don't think there is a way. You could delete, edit and re-submit them, but yeah, that's not ideal. Double-check by emailing support@pond5.com.
Stephen_de_Vere
12 May 2020 15:31
Thanks for the reply Dave. When you say "delete, edit and re-submit" I guess that includes re-upload too? Or does delete just put the file offline?
My internet connection is really slow hence wanting to avoid the upload again.
My internet connection is really slow hence wanting to avoid the upload again.
Ryan
12 May 2020 18:13
Hey Stephen_de_Vere,
Please email support@pond5.com with your question and include any/all clip ID numbers, and we'll see what if there's something we can do!
Cheers,
Please email support@pond5.com with your question and include any/all clip ID numbers, and we'll see what if there's something we can do!
Cheers,
Stephen_de_Vere
13 May 2020 08:40
Hi Ryan,
I don't need any clips taking offline just now thanks.
I guess my query is therefore now a system feature request.
I don't need any clips taking offline just now thanks.
I guess my query is therefore now a system feature request.