Getting Duplicate Uploads Warning.

ArtDesignByTC 10 Dec 2020 04:53
Hi everyone,

So I just tried to upload some photos that had the wrong file names. I deleted them from the site, renamed and uploaded them again but got a duplicate content warning. The files I put up before are gone - not in my list of uploads anymore but I still can't upload the files again with the new names. I don't understand. I even logged out and back in again and it still won't let me put them up. Is there a way to clear the error or am I not allowed to upload them now?

Thanks,
Teresa
Geet26 10 Dec 2020 15:55
Hi Tepearly.
Yes it happened to me also, despite changing the name, it kept warning for duplicate. I rendered the original MP4 files to ProRes and also changed the name then it worked and was successfully uploaded. Or else you can contact the support if nothing works
ArtDesignByTC 11 Dec 2020 02:51
Hi Geet26,
Thanks! converting them helped.
Geet26 11 Dec 2020 05:54
Good to know. Your welcome :)