payment

Any feedback from admin on this? I am awaiting an email response.

Ryan, could you step in? for some of us, sales have dropped and subs consist of quite minimal, or at least disappointing payments. these are discouraging enough, and now even the subs have some problem for who didnt receive them yet.. it might and probably will get fixed soon, but still, its a frustration. official comment on this..?

No payment either. Subs.

Hey folks,

Thanks for letting us know about the delay in payouts. We were having issues with Skrill and Payoneer yesterday, but they have been sent out as of a few hours ago.

Subscription payouts will be added to your account this week. We apologize for the delay.

Cheers,

Not received my payment and that’s PayPal , it’s not a krill or payonerr so why the delay ??

Hey DavidHornchurch,

Thanks for the follow-up. Can you check again at https://www.pond5.com/my-financials, and also double-check your PayPal account to make sure it's not in there? If it's not, or if you didn't receive an email notification, please email us at support@pond5.com and we'll be happy to help!

Cheers,

i just received response from Matt on email that "We have been informed by our product team that subscription sales won't be processed until a little later in the week.
Please know this should appear shortly."

im on paypal, too (subs not in, yet)

Hi Ryan ok I stand corrected I did receive it but didn’t receive an email which is what I react to ,all received thanks