How do I submit for review? Need Edits

aromadiphoto 17 Apr 2020 07:30
Hi, I is my first upload on pond5. So yesterday I uploaded the files. Now it show it needs edit, I added that is a photo, all keywords and title are there, I click save and remain the same need edits.

How do I submit to review?
I have 2 buttons, cancel, save changes, and there is some text only, not have the shape of the button called save and submit for review but nothing happens when I click that button.
Ryan 17 Apr 2020 17:04
Hey aromadiphoto,

Your ID was not verified yet, so you did not have the option to send in your files for review. But good news! Your ID has been approved, and now you can submit the files for review.

Go ahead and select the files and submit them either in the actions menu at the bottom of the uploads page, or by going to the edit item page and clicking "Save and Submit For Review."

If you have any more questions, please email us at support@pond5.com.

Cheers,
TopVirtualTours 1 May 2020 13:45
Hi, I have the same problem needs edit and can not submit?
BURLAKOU 12 May 2020 09:41
Hi, I have the same problem !!!
Ryan 12 May 2020 18:18
Hey Sphereview and BURLAKOU,

Your IDs have been approved and you're verified, so you should be able to submit to the curators for review. If you need anything else, please email support@pond5.com!

Cheers!
Gamadeus 13 May 2020 17:21
Hi, the same for me. Should i just wait?

All the best,
Guido
Randius 14 May 2020 16:25
Hi, I have the same problem! Pls help.
Ryan 14 May 2020 21:47
Hey folks,

If you are not able to submit your files to the curator, it means that your ID has not been approved yet. If you have already submitted your ID, then you just need to wait until the curators get to it! This can take up to a week or more, especially due to COVID causing delays.

If you have not uploaded your ID or it has been rejected, please upload a valid, government-issued photo ID/passport/other form of identification where the expiration date is visible to the link below. You can blur/obscure everything but your name, photo, and expiration date.

https://www.pond5.com/index.php?page=my_id_check

If you plan on uploading music, SFX, and/or After Effects Templates to the site, please send a message to support@pond5.com (subject line- "Your Username - ID Verification") with the following information as well:

-A link to your professional website and/or other web presence (e.g., LinkedIn profile, youtube channel, soundcloud/bandcamp page, vimeo channel, other stock media website portfolio, etc)

-A screenshot of your editing/mixing/compositing software with one of your recent Pond5 items visible in it

If you need anything else, please email support@pond5.com.

Cheers!
Muhammad78618 25 Jan 2024 09:00
Hi, I have the same problem !!!
wmarsala 3 May 2024 01:24
I have the same problem, Pond 5 says my ID has been approved, please help!
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