More failure in Processing and * between every word in title
RekindlePhoto
10 Jun 2017 00:50
OK, things were getting stable again and so the programmers decided to mess things up again. Starting to get more failure to process again ... dang.
Also since last night all uploads now have an * between every word in the title. So the ready to edit footage files and when you open the edit page where the title is filled in it looks like this :
River*rafters*Clear*Creek*Rocky*Mountains*Colorado*4K*5631
Everything good before last night. What is wrong with the idea if it ain't broke don't fix it.
I know you said the buyers don't see the * but we need to remove them from title in the edit page. Just added more time to editing work flow. Maybe a BETA test before implementing changes that affect Artists workflow?
So now we have to spend time to remove the dang * and replace it with a space in the title. Can't just copy and paste the title into part of the description.
The Artist side can be as ugly as the back side of a dog as long as it's fast and easy to use.
Maybe should think about bringing the programming back from Ireland to NYC where a face-to-face is possible when things break like the last couple years.
Sorry for the rant but really need to make it easy not harder and more confusing .... please.
Also since last night all uploads now have an * between every word in the title. So the ready to edit footage files and when you open the edit page where the title is filled in it looks like this :
River*rafters*Clear*Creek*Rocky*Mountains*Colorado*4K*5631
Everything good before last night. What is wrong with the idea if it ain't broke don't fix it.
I know you said the buyers don't see the * but we need to remove them from title in the edit page. Just added more time to editing work flow. Maybe a BETA test before implementing changes that affect Artists workflow?
So now we have to spend time to remove the dang * and replace it with a space in the title. Can't just copy and paste the title into part of the description.
The Artist side can be as ugly as the back side of a dog as long as it's fast and easy to use.
Maybe should think about bringing the programming back from Ireland to NYC where a face-to-face is possible when things break like the last couple years.
Sorry for the rant but really need to make it easy not harder and more confusing .... please.
RekindlePhoto
10 Jun 2017 15:03
So since the buyer only sees what we put into the edit data entry page ... does than mean the title that is automatically filled in with the * between each word is what shows?
If we delete the * in the auto filled title and replace them with a space does that mess up the database on titles since the new software doesn't like spaces?
If we delete the * in the auto filled title and replace them with a space does that mess up the database on titles since the new software doesn't like spaces?
prmusic
10 Jun 2017 15:39
"Almost every change made to the Artist page in the last couple years has not been good for us. The Artist side can be as ugly as the back side of a dog as long as it's fast and easy to use"
Totally agree.
We've had broken cart and bin adds for ages but I've gotten used to it now. Here's another bug to get used to I suppose.
Totally agree.
We've had broken cart and bin adds for ages but I've gotten used to it now. Here's another bug to get used to I suppose.
Moosey
12 Jun 2017 02:25
Yeah I'm getting that too, it's made the submission process even longer on p5, It'd be cool if we could get a submission system similar to SS or VB.
dapoopta
12 Jun 2017 03:49
I've found a 'hack' to make the submission process faster. Just go to the main uploads page where all your clips are, keyword and put descriptions in there, and then check the little check box, scroll down and say send to curator.
gregp5
12 Jun 2017 15:09
Hey guys,
We are aware of the issue and will be releasing a fix asap. Additionally, we will be renaming the files containing a * accordingly.
We are aware of the issue and will be releasing a fix asap. Additionally, we will be renaming the files containing a * accordingly.
RekindlePhoto
12 Jun 2017 16:35
Thanks Greg and team. Always great to get a forum answer and feel confident in ya'll.