Wait times

josefpittner 18 Feb 2016 00:25

I keep uploading files but I've had files waiting since November 2015. This is beyond ridiculous now. Wait times in excess of 3 months. Did they let everyone go?

dapoopta 18 Feb 2016 02:05

how many do you have waiting?

josefpittner 18 Feb 2016 13:40

About 150 or so.

dapoopta 18 Feb 2016 15:19

They have been backed up since christmas time. Should be faster shortly.

BunFest 18 Feb 2016 15:53

Ask: support@pond5.com

dapoopta 18 Feb 2016 20:06

asking isn't going to speed things up... we are all waiting patiently.

BunFest 18 Feb 2016 20:21

Mine went through already and I waited 2 months. So it is reasonable to ask when it is longer than 3 months.

cinecameratv 18 Feb 2016 21:02

I am at 2 months 11 days waiting but I can comprehend artist with small portfolios that want to increase their collections asap. New artist with 0 clips must be going crazy.

josefpittner 18 Feb 2016 23:26

Just tried to upload 4 more clips. I can't even upload now using my browser or FTP. :(

dapoopta 18 Feb 2016 23:46

ftp was going crazy this morning, I gave up. Not sure what's going on.