How to get rid of Dupe Alert?

Charlinex 29 Aug 2017 15:06
I uploaded a clip and had to delete it and replaced it with a new one.

After that, I cannot get rid of this message:

Dupe Alert: 1 of your recent uploads were flagged by our duplicate detector. Click here to see the filenames.

I clicked on the x and deleted it multiple times. However, each time, after the page was refreshed, the message reappear. How do i get rid of it?

Thanks!
gregp5 29 Aug 2017 15:35
@Charlinex,

I believe the report was referring to a different duplicate file when the page was refreshed. New dupes will generate a new error and the dupe report will appear again at every new instance of a dupe. Please check now, the report should be gone.

Thanks!
ODesigns 29 Aug 2017 15:44
I still get the dupe alert banner, too, for files that are way old and have since been reviewed and approved. Clicking the X doesn't nothing to help.

I just ignore it.
gregp5 29 Aug 2017 16:43
@ODesigns

We removed the banner for you, please check.

Thanks!
ODesigns 29 Aug 2017 17:35
@gregp5 Nope, I still see it.

https://dl.dropboxusercontent.com/u/280996/p5-dupe-error.JPG
gregp5 29 Aug 2017 17:55
@ODesigns

Try clearing your cookies and refreshing the page.
ODesigns 29 Aug 2017 18:08
All Pond5 cookies removed, logged out and logged back in, error is still there.

I've just learned to ignore it.

EDIT:
Seems to have cleared up. Must have just taken a little while. Thanks.

EDIT 2:
Spoke too soon. The dupe warning banner seems to show itself intermittently.
Charlinex 30 Aug 2017 19:02
Hi Greg,

Thanks for the response. I also got an email from support that the banner was removed. But it is still there. Please look into it. Thanks again!
Lawrence 31 Aug 2017 20:03
Hi all - thanks for keeping us informed of this issue. Again, this error message is *not* actually preventing your files from being uploaded. We're working on getting it to stop popping up, but in the mean time simply dismiss.
felixmizioznikov 3 Sep 2017 14:10
i keep seeing them as well.
1 2 >
Vai a pagina