Delays in approval?

madstockfootage 9 Jan 2020 05:10
Anybody having long delay in clips approval? Usually takes 3-5 days tops (sometimes just hours) but I've been uploading hundreds over the past 3 weeks and not a single one yet approved, just piling up more and more in pending.

Figured maybe just the holidays delayed things but wasn't sure if there was something else going on?...
Ryan 9 Jan 2020 17:14
Hey Madsincinema,

Thanks for your message! In order to get your files curated, you need to upload your W9 to our system, here: https://www.pond5.com/my-taxes

If you have any more questions, please email support@pond5.com and we'll be able to help you out!
madstockfootage 10 Jan 2020 10:25
Oh wow, thanks, I had no idea, didn't receive any message about it.
Thanks