pending approval

Hi everyone, how many days do you have to wait for the files to be approved?
I have uploaded many files but for the moment I only see the first one on the list, is this normal? 2 days have passed..
thx

Hey arabianinsider,

Thanks for writing in. Your clips right now are in the "needs edits" status, which means the metadata needs to be filled out fully before sending to the curators for review. If you've already filled everything out and are ready for curation, please select all of the items with the checkbox on the uploads page, go down to the "actions" menu at the bottom of the page, and select "Submit." Then click "execute" below that and your files will go to the curators.

You can also click on the "edit" button to go into each clip individually and click "save and submit for review" at the bottom of the edit page.

Either way, depending on the number of files in the queue, it can be short (1-3 days), average (3-7 days), or longer (7+ days) for approvals.

If you have any more questions, please don't hesitate to reach out to support@pond5.com.

Thanks for the reply, but the files that I view with written need for editing are only 3, and I have uploaded about 60, how come they can't be seen?
To be sure I tried to upload the same files again, and it tells me that they have already been uploaded

I also had some files missing.

They never showed up in the Needs Edit queue, but I found them in the Pending queue, even though I had never edited them.

Maybe it's the same for you?