Approval process?

cholland2020 7 Jun 2020 19:18
I submitted 11 audio tracks for approval several days ago and they are still "Pending Review." I can't find anywhere on the web site where it says how long it takes to get tracks approved. Can anyone tell me what their experience has been in getting stuff approved?
Ryan 8 Jun 2020 19:03
Hey cholland2020,

Thanks for writing in! We've had a surge in new contributors recently, as well as a large number of people uploading content due to being quarantined, so review times are a little slower than usual. Rest assured, our Curators are going through everything as quickly and carefully as they can. It can take from 4-10 days to get items online currently.

In the case that your uploads take longer than 2 weeks to get online, please let us know. Otherwise the curators will eventually get to your files!

If you have more files you'd like to submit, please feel free to continue uploading to your portfolio, and we promise we'll get to them as soon as we can. We appreciate your patience while we manage the large influx of content.

Don't hesitate to email us at support@pond5.com if you need anything else!
keremgo3d 9 Jun 2020 01:34
I was about to ask the same question for my image submissions - I'm assuming the same answer applied for them too.