MY PROFILE PAGE NOT FOUND

dylankelk199 5 Aug 2024 17:29
I've been on this site for about a week now. My ID for it has been approved, my audio was uploaded, successfully reviewed, then given the 'online' label. But ever after all that it says my profile page can't be found if I try to share it with anyone. Am I doing something wrong or does it just take ages for this site to process stuff?
dylankelk199 5 Aug 2024 19:03
Yeah, that's it. Do you mind telling me if you can see the tracks there or does it say "profile not found"? For some reason it says "profile not found" when I'm not logged in and I'm wondering if that's the case for others as well.
JHDT_Productions 5 Aug 2024 19:28
Ok, If I'm logged in I see your profile.
If I'm not logged in, it gives me the page not found.
I've never seen that before. That shouldn't be. Have you contacted Pond5 support?
dylankelk199 5 Aug 2024 22:20
Thanks, that's helpful to know. I'll contact them about it today!