New thread, Same story

Ryan, This is the same story about clips not showing up. I re uploaded the "salmon dying,struggling" group of clips and yesterday the group of clips they were with were approved. The clips approved appear to be there and search-able except for the same salmon clips. The clips are on line but you still can't use key words to find them. I don't know if they are still looking into the original complaint of 9/1/13 but I wanted to make it clear that this is a new up load of the same clips I spot checked other clips up loaded in the same batch and they appear to be ok. Thanks, Greg

Hey slimm, thanks for writing in again.

The reason we're not able to see the clip in basic searches is because the clip is marked as "sensitive content." Once you select that to show up on the advanced search, then your clip will show up in the search.

Let me know if that works.

Ryan
Pond5 Crew

I'm all for "sensitive content" and "adult themed" but salmon or fish dying and struggling in a natural setting? Killing a dog, gutting a horse, cruelty to animals outside normal norms ok but natural life cycle of a salmon ... really?

SUGGESTION: Maybe there should be a basic list of what is to be considered Sensitive and another list of where Adult themes come into affect.

Ryan, I've only been with P5 for about four years and have never known what advanced search was for or nor have I used it. Now I know to list dying salmon as fish with smile resting. I do see other salmon with jaw moving and in the same state showing up. This really puts my clips at a disadvantage. I hope someone considers changing this. Nature is hard and evil to some, but death is part of life. This is another salmon clip that makes you put your spoon away. I'll have to see if Don's clips of blood guts and flies needs an advanced search but first I'll have to see if I can find the advanced search button.

From the other thread:

If you have any questions, concerns, or comments about your clips, or feel they were marked incorrectly and need them changed in any way, please don't hesitate to email us at contact@pond5.com and we'll get you taken care of!

Ryan
Pond5 Crew

Ryan did you see the suggestion on listing somewhere what sensitive and adult subjects are. Nature, farming etc should not be an advanced search block. Nature is more violent than calm ... is a lion chasing a antelope and killing it sensitive ... I would not think so. Slimm I'm sure they will change it for you, good luck.

I did see your suggestion, and I think it's great. I'm adding it to our tasks to be worked on ASAP!

Cheers,

Ryan
Pond5 Crew

Thanks Ryan, I did contact HQ and I did find the advanced search. This is also what I observed;

This clip is "sensitive content."


This clip is not