Possibly a bug?
jazzcat
21 Sep 2010 03:08
I'm trying to add tags using the Tag Assistant and then I'm saving everything as a draft, but the Tags field is totally blank all the time. The same goes to Composer field. I've discovered that the only way to get it work is typing the keywords manually. Anyone experiencing the same problem? Everything was perfect back then. I hope it's a temp glitch.
artmyth
22 Sep 2010 20:45
maybe this is similar to the bug i was experiencing, with saving sound templates, someone suggested i save it in firefox and it worked ok maybe try it in firefox it might be that simple of a workaround
jazzcat
24 Sep 2010 05:40
Yep, I've tried both - FF and IE... While adding the tags, also the "Copy tags as text" field remains empty. BTW - and are you able to add the tags from the list?
I've contacted the pond5 staff already with no luck...
Is there anybody having the same problem right now? Or is there any workaround? I have the feeling it has sth to do with the latest modifications in Available Categories - I remember it was impossible to pick more than 1 before.
I've contacted the pond5 staff already with no luck...
Is there anybody having the same problem right now? Or is there any workaround? I have the feeling it has sth to do with the latest modifications in Available Categories - I remember it was impossible to pick more than 1 before.
Elvele
24 Sep 2010 06:17
I've just looked at my keywords, none there.... will email pond5 now as well.
jazzcat
4 Oct 2010 13:49
Yeah, finally it's working again. Yikes! :-)
mwosound
5 Oct 2010 17:52
I've tried keywording on my workplace PC using Internet Explorer with no success (sometimes both the keywords and the manually typed in tags don't save), so I just did all of it on my apple. I figured there was something up with the administration priveleges, since these comps don't allow you to do everything on them, so I just shrugged it off. Glad you're bringing this up, as that is a huge issue if you can't save keywords. Make sure to email the support team directly for immediate needs.