Quicktime Pro rotation setting

I have some clips where I saved the orientation in Quicktime but even though they play right-side-up in Quicktime, they appear upside-down once uploaded to Pond5. Is there a way to get Pond5 to recognize the orientation flag in Quicktimes?

Here's a shot of the flip/rotate settings in Quicktime 7 Pro:

https://www.dropbox.com/s/h5uby5by7lfe1lw/Screen%20Shot%202013-09-09%20at%2012.17.34%20PM.jpg

Hello Chuck, thanks for writing in.

I think the best thing you can do is re-export the clip using another program and see if you're still getting the error after uploading. What quicktime version are you running to view and export your clips? I've sent this to our dev team to get a better answer about what you can do, but for the time being that's probably the best option for you.

MPEG Streamclip will work and is free. http://www.squared5.com

Let me know as soon as you try it!

Cheers,

Ryan
Pond5 Crew

This was discussed a couple years ago when some of us started to submit vertical formatted clips. I do not believe anything happened as to the correct orientation display here at P5. I have a lot of vertical clips laying down as do many others. I don't think it's a artist processing problem.

Ryan,

Both QuickTime Pro Version 7.7.1 (2599.31) and QuickTime X Version 10.2 (603.17) display the video with the correct rotation once it has been set within QuickTime Pro. No re-export or re-encoding is necessary -- there must be some flag within that is saved and which QuickTime recognizes in order to rotate the picture.

The URL for my un-submitted clip (one of many) is http://www.pond5.com/index.php?page=edit_item&itemid=29230946 if you want your dev team to check it out.

If Pond5 could recognize and utilize this rotation flag when displaying videos it would save me (and others in the same situation) the trouble of re-exporting all my clips as well as losing some of the original quality re-encoding would entail. Plus there's the dual-inventory issue or having to keep one set of originals and another set of re-encoded rotation versions. So in summary three drawbacks: (1) extra time spent re-encoding, (2) quality lost due to re-encoding and (3) dual inventory clutter due to keeping both original and re-encode.

Thank you for your time.

As a test, I uploaded the same clip to YouTube and the orientation flag was honoured there. (It didn't appear upside-down.)

http://www.youtube.com/watch?v=PIqOWE_mj1M