Search issue - HD filter does not shot downsized videos

simple_media 13 Nov 2015 06:56
Still some problem with search engine (very close to '4k price' one?)
Just look for example to 'london aerial famous traffic night giant eye'
You will see couple of results, after that, click on 1080HD filter checkbox, all results will disappear.
But what about downscaled? Of course all those clips have HD version, but filter just ignore and remove them all.
Might be very annoying for large search:
customer should guess that while looking for newest
and latest footage he must never use some filter options.

And, of course, old related price issue still here.

Jonathan? =)
sebolla74 13 Nov 2015 12:11
Nnick this is a well known issue..we've been asking for a fix from several months but pond5 doesn't care about it...
It's strange to see that pond5 chooses to lose potential sales instead fix it...it must be an hard fix!!!!
jonathan 13 Nov 2015 15:26
It is a known issue, but it's not true that we don't care about it. It's just a complex problem that's going to take time before we're able to completely correct. This is totally on our radar.
sebolla74 23 May 2016 10:39
Jonathan,any chances to fix this this after 6 months??
Images_By_Kenny 25 May 2016 02:00
In that case, is it worthwhile uploading the 4K and HD versions of files?
RekindlePhoto 25 May 2016 03:26
Need to read forum. Jonathan is no longer here, he passed away a few months ago. RIP.
sebolla74 25 May 2016 15:18
So sorry...
FJPStudio 26 May 2016 06:42
Try uploading a 4K and 1080 version of the same clip...

...one will get rejected saying something like

"you uploaded the same clip twice"
sebolla74 26 May 2016 09:56
We don't want to pollute pond5 library with duplicate clips to make hd visible..we want pond5 to fix this issue that affects buyers artists and pond5 itself....
Lawrence??
Jonasdev??