Footage stuck in Pending

Mizamook 14 Dec 2018 19:46
All good Greg, thanks!

(had a great day yesterday with FTP)
AdobeWanKenobi 20 Dec 2018 01:50
I accidentally uploaded videos with a "+" in the filename, and now they are permanently stuck on "Scheduled for Processing". Is this related to the upgrade to the upload function?

If not, how do I get around this problem? (There's no way to delete the videos until AFTER they've been processed.)
wildshot 10 Jan 2019 16:31
Finally I found out where my uploads had disappeared. On the Uploads page, selecting status 'All', recent uploads do not appear. If instead I select status 'Needs edits' here they magically appear.
I hope this helps someone else who is as clumsy as me.
I found the information in the new contributor portal https://contributor.pond5.com/getting-started/uploading-your-files/
< 1 2
ページに移動