My wildlife footage on Arte, but no sales notification

OliverM 5 May 2021 09:40
I just saw some of my bearded vulture and chamois footage on a TV documentary, here is the link :
https://youtu.be/sCmeHebByT8

Problem, these clip have 0 sale, like this one:


0 sales too


42:26 0 sales

42:31 0 sales


How is that possible ?
wideweb 5 May 2021 10:31
First off, I am getting this message on Youtube:
"Video unavailable
The uploader has not made this video available in your country."

Maybe clips were sold under one of the partner plans, which is reported only every 6 months.

Great clips!
JHDT_Productions 5 May 2021 12:49
These clips have always been here as exclusive?
If they have been here only I'd contact Pond5 to see what's up.

Partner sale reported ever 6 months? Is that documented somewhere? I've never heard of that.
wideweb 5 May 2021 12:52
That's what I remembered.
OliverM 5 May 2021 13:14
@wideweb Sorry for the trouble, It might work with a free vpn ( ProtonVPN? )
I forgot about this partnership program with delayed sales notification, it might be the explanation.

@JHDT_Productions
Yes, they are exclusive to Pond5
Ryan 5 May 2021 21:18
Hey @OliverM,

Thanks for bringing this to our attention. We’re looking into these sales now. These could be licensed by one of our partners, whose reporting can lag. We’ll reach out to you directly as soon as we learn more, but from what we can tell it’s certainly nothing nefarious. We’ve got the entire team here working on the case now!

As always, email us at support@pond5.com if you have any more questions.
OliverM 7 May 2021 15:42
The thing is, Pond5 is mentionned at the end credits...
OliverM 8 May 2021 08:59
GPP report sales receive, theese clips are not into it.
Mizamook 8 May 2021 09:03
!
OliverM 10 May 2021 11:48
Ok guys, this is important.
Pond5 is telling me that theese clips have not been sold.
But they are only on Pond5.

I noticed that one of my recent sale has it's sales counter to 0.

So i ask Pond5 if it have any sale they reply that it does not. But it sold recently.

I think that many of us have "hidden" sales.

Pond5 is lost, i wish I could put some screenshot here.
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