I am having trouble

I have uploaded 27 Video's and I have about 7 ready to submit for review, but when I try to click on the save and review button, nothing happens.

I am using Mac and Safari if that is the issue.

I'm having the same problem, I'm on Windows and I've tried it on firefox, chrome, and microsoft edge. There's also no "submit" option in the "actions" drop down. Apparently this should only be an issue if your account is not verified and mine was verified a few days ago

Hey phickox286,

Thanks for writing in. Unfortunately this is a bug. Our team is working to fix this, but we don't have a definitive timeline for the fix. We appreciate your patience and apologize for any inconvenience.

Please email support@pond5.com if you have any more questions.

Cheers,

Make sure you you don't have too many keywords, if you do you're dead in the water

Singletrack500m572 what is the limit to keywords?

@phickox286 50 keywords maximum

It's tough to get up over 50 keywords but, in the few instances I did, that limit of 50 was something I wasn't aware of. Like you, all progress stopped at that point and I had to troubleshoot a problem I'd not had before. If you go over the limit for your Title it lets you know pretty quick you're over that category limit

@Ryan
I hope your team can fix it soon
edit: looks like its working now, thanks

I just tried to click upload and review and still no action.

Do I need to use another web browser? Because it isn't working on Safari.

Hey phickox286,

Sorry to hear your'e still having trouble. We definitely recommend trying different browsers to see if you can nail down the error. If it's not the browser, then please do send us a message at support@pond5.com and we'll troubleshoot to see what the issue could be.

Good luck!