How to get rid of Dupe Alert?
Charlinex
29 Aug 2017 15:06
I uploaded a clip and had to delete it and replaced it with a new one.
After that, I cannot get rid of this message:
Dupe Alert: 1 of your recent uploads were flagged by our duplicate detector. Click here to see the filenames.
I clicked on the x and deleted it multiple times. However, each time, after the page was refreshed, the message reappear. How do i get rid of it?
Thanks!
After that, I cannot get rid of this message:
Dupe Alert: 1 of your recent uploads were flagged by our duplicate detector. Click here to see the filenames.
I clicked on the x and deleted it multiple times. However, each time, after the page was refreshed, the message reappear. How do i get rid of it?
Thanks!
gregp5
29 Aug 2017 15:35
@Charlinex,
I believe the report was referring to a different duplicate file when the page was refreshed. New dupes will generate a new error and the dupe report will appear again at every new instance of a dupe. Please check now, the report should be gone.
Thanks!
I believe the report was referring to a different duplicate file when the page was refreshed. New dupes will generate a new error and the dupe report will appear again at every new instance of a dupe. Please check now, the report should be gone.
Thanks!
ODesigns
29 Aug 2017 15:44
I still get the dupe alert banner, too, for files that are way old and have since been reviewed and approved. Clicking the X doesn't nothing to help.
I just ignore it.
I just ignore it.
gregp5
29 Aug 2017 16:43
@ODesigns
We removed the banner for you, please check.
Thanks!
We removed the banner for you, please check.
Thanks!
ODesigns
29 Aug 2017 17:35
@gregp5 Nope, I still see it.
https://dl.dropboxusercontent.com/u/280996/p5-dupe-error.JPG
https://dl.dropboxusercontent.com/u/280996/p5-dupe-error.JPG
gregp5
29 Aug 2017 17:55
@ODesigns
Try clearing your cookies and refreshing the page.
Try clearing your cookies and refreshing the page.
ODesigns
29 Aug 2017 18:08
All Pond5 cookies removed, logged out and logged back in, error is still there.
I've just learned to ignore it.
EDIT:
Seems to have cleared up. Must have just taken a little while. Thanks.
EDIT 2:
Spoke too soon. The dupe warning banner seems to show itself intermittently.
I've just learned to ignore it.
EDIT:
Seems to have cleared up. Must have just taken a little while. Thanks.
EDIT 2:
Spoke too soon. The dupe warning banner seems to show itself intermittently.
Charlinex
30 Aug 2017 19:02
Hi Greg,
Thanks for the response. I also got an email from support that the banner was removed. But it is still there. Please look into it. Thanks again!
Thanks for the response. I also got an email from support that the banner was removed. But it is still there. Please look into it. Thanks again!
Lawrence
31 Aug 2017 20:03
Hi all - thanks for keeping us informed of this issue. Again, this error message is *not* actually preventing your files from being uploaded. We're working on getting it to stop popping up, but in the mean time simply dismiss.
felixmizioznikov
3 Sep 2017 14:10
i keep seeing them as well.