Scheduled for Processing for Hours

GSfootageUK 23 Oct 2023 06:07
Next day and no change, everything still stuck. I think I uploaded on Friday (maybe Saturday, not sure) then more on Sunday.

I've bugged Support enough lately on other matters so don't want to write again for a while. Going by Mizamook's post 2 days ago, they aren't taking it seriously. It's obviously a system wide issue.
Mizamook 23 Oct 2023 06:12
Who had it lucky and got clips through? Mine are still stuck from yesterday and today. The one that squeaked by with a 14 hour delay was uploaded Friday (it's Sunday now). My fasted render/upload speed is 1 clip per hour, basically. I sure hope we don't have to upload these again, as I can only do one at a time.
WulovSFX 23 Oct 2023 16:26
All of my uploads were processed today. So it's 48h process for anyone who's still waiting
GSfootageUK 23 Oct 2023 18:23
All but one of mine is now through. I don't think it's about how long it's taking, it's more about the fact they were all stuck indefinitely but now it's been fixed, they're slowly going through the backlog, which of course will take a while.
Mizamook 23 Oct 2023 20:26
Loving that it's fixed ... thanks for fixing it, O Mysterious Fixer of Things Broken! All clips showed up.

Funny how I was really trying NOT to make a long list of untagged clips (tagging one at a time makes for better work, which increases sales?) but now I have a pile of clips to tag ... I'll finish them by today, I promise me ... or else!
Toyouex22644 9 Feb 2025 16:47
Whenever I upload a video clip, the status is showing processing for a few seconds, after that the status is shown as permanent scheduled for processing. This problem is coming up only when video clips are uploaded, whereas there is no such problem in image upload. If the video clip is uploaded from another mobile, then it gets uploaded properly and the status needs for edit is shown, whereas in my mobile it is showing scheduled for processing. Please solve the problem.
Toyouex22644 11 Feb 2025 13:50
Whenever I upload an image on pond5 website then the image gets uploaded successfully and the option of needs for edit appears but on uploading a video the status shows scheduled for processing, I am facing a problem in accessing needs for edit status please solve the problem
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