New tracks nowhere to be seen
Woodmill
18 Jan 2016 15:07
Hey all :-)
I'm new here and had a bunch of tracks approved last week but they can't be seen/found on my profile page?
Any hints on when/how they become available to the searching public?
I'm on another site also and started getting sales pretty much straight away there - is it a similar situation here?
Thanks and Hello!
Woodmill.
Ps - my profile page is here - http://www.pond5.com/artist/woodmillproductions (if i'm allowed to say...)
I'm new here and had a bunch of tracks approved last week but they can't be seen/found on my profile page?
Any hints on when/how they become available to the searching public?
I'm on another site also and started getting sales pretty much straight away there - is it a similar situation here?
Thanks and Hello!
Woodmill.
Ps - my profile page is here - http://www.pond5.com/artist/woodmillproductions (if i'm allowed to say...)
BunFest
18 Jan 2016 15:10
Have you did your ID verification?
Don't start a new thread, it is all discussed long time.
Or go for support@pond5.com
https://www.pond5.com/community?thread=51161308&lp=1
Don't start a new thread, it is all discussed long time.
Or go for support@pond5.com
https://www.pond5.com/community?thread=51161308&lp=1
Woodmill
18 Jan 2016 15:20
Yeah ID sorted.
39 tracks approved and online apparently.
39 tracks approved and online apparently.
TheEngineer
18 Jan 2016 20:23
They are online:
https://www.pond5.com/music/1/artist%3awoodmillproductions.html#1
The search box defaults to Footage so when you click on your profile nothing shows up.
https://www.pond5.com/music/1/artist%3awoodmillproductions.html#1
The search box defaults to Footage so when you click on your profile nothing shows up.
jonathan
18 Jan 2016 20:27
It is as TheEngineer says, and it's also a bug. We have a fix in mind, but it's not an easy one to implement, so it's been taking some time for us to get the fix out. It looks to me like it won't be much longer though. :)
Woodmill
18 Jan 2016 21:16
Thanks for the replies.