Track stuck in review queue or just long wait times?
Talekeeper_Music
25 Jan 2016 20:12
I've had a track that's been in the reviewing queue for 20+ days now for sure. Do you guys think it's stuck or is it just long review times? I seem to recall Jonathan saying that music review time is 7 days or so... Anybody else having this long wait time?
jonathan
25 Jan 2016 20:18
The last update I have is 7 days for music, and 14 for SFX, but this info is a little old, so it could be a little longer than that, but not much.
Talekeeper_Music
25 Jan 2016 22:08
So... do you think I should be contacting support or what? I had a similar problem once before where a track was just kinda lost in the queue and never reviewed.
jonathan
25 Jan 2016 22:15
I don't think you have anything to worry about, your items should be reviewed shortly. I would say that if you don't see they've been reviewed by the end of the month, then send an email to <support@pond5.com>. :)
Talekeeper_Music
26 Jan 2016 08:24
Alrighty, will do, thanks! :)