Impossible to download the video bought - " Failed - Network error"

LaurenceR 10 Oct 2017 07:36
Hi there,
I keep on trying to download the video I bought this morning but I always receive the error message : "Failed - Network error". Pls help !
wideweb 10 Oct 2017 07:51
Please contact Support by phone or email.
Usually these network errors resolve after a short time.