What's with this lag???

zr_media 22 Jul 2008 00:25
Hey Marcus, I tried that program but I don't know what I'm looking at, it's all greek to me. I upgraded my Internet Explorer (and wish I hadn't) and tried Firefox as well. The problems persist. It's not so much a speed problem now, the site seems to be running faster now. There is still a MAJOR functionality problem though. As before, I can't move clips from bin to bin. Whenever I try, I wait forever and then my screen darkens and that empty little "information" pops up. I guess moving clips into bins is not something I have to do, but I got used to doing it and the fact that I can't now bugs the hell out of me. I don't know what else to do, except maybe try to repair my OS. I can't imagine what could be wrong with it though. EVERY other site but this one runs smooth as silk...
zr_media 22 Jul 2008 00:44
A slight update: The site's speed seems to be back up where it should be, but I still can't move clips into bins. I turned off every security measure on my computer and I still can't do it.
marcus 22 Jul 2008 00:45
Could you make a quick description of what you're doing to reproduce this problem? You are on what page and you're doing what, clicking where, checking which clips etc.

If you want to run ping plotter, Alt PrtScr, start a new mail window in your mail program, Ctrl v to paste window dump you created with Alt-PrintScr, and send it to tech@p5 and we'll try to have a look at it.
zr_media 22 Jul 2008 03:59
The lag is now back with a vengeance. I waited four minutes for this forum page to load. All other internet sites are running fast and smooth. Every other link I click here at Pond5 takes for ever to load if it loads at all. Sometimes IE will stop loading halfway through and display "done" in the status bar, even though half the stuff on the page is missing. I still can't move clips into bins. I tried updating to IE7, tried Firefox, restored back to a pre-IE7 state (because it sucked), did a registry scan and fix and rebooted several times. I wish I hadn't formatted this computer now, it ran this site site way better before. Oh well, I can still upload, I just dread tagging now, it takes a full day with this lag. Anyway, I'm confident the problem is not on my end, it seems to be a browser problem. IE6, IE7 and Firefox all had the same problem with this site and no problems with any others. I'll keep my eye on this topic over the next few days. Thanks for trying to help.
zygistudio 22 Jul 2008 04:12
Hi!
From Finland P5 loads very fast as always, actually is one of the fastest stock places I upload. Try http://www.speedtest.net/ to check your connection speed.
Zygis
zr_media 22 Jul 2008 04:45
It's not a connection issue because the rest of my internet is blazingly fast.
marcus 22 Jul 2008 09:26
So could you mail us a screen dump of pingplotter? It might help to isolate the problem.
http://www.pond5.com/imagesExt/pingplotter.jpg
This graph shows all computers that my packages goes thru to come to pond5. In my case the jump from bluewin.ch to ..ip-plus.net is the big step. I live in Switzerland and that jump would be the big pond.

I guess that when you run this program, one bounce on the way is incredibly slow (intermittently or not). So if we've concluded that it's not your browser, that Pond5 is acting fast even to Europe, could you please send us a dump of ping plotter (after having run it for a few minutes) and we can have a look if something in your chain modem <-> Pond5 is odd (one machine in the way might have hardware problems, suffer from a DoS attack etc).

Best regards,
Marcus
ionescu 22 Jul 2008 10:56
What is a lag? I am using Firefox and have no problems at all. Romania here, Roger!
ionescu 22 Jul 2008 11:02
zr_media, try and clean your browser cache, check your firewall
stefgo 22 Jul 2008 12:46
Firefox-SAFE MODE (in the program menue) might also be an option.

Helps me often with "connection time outs" that even occur with google.com....
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