Processing Failed
EyeCatchycStudio
1 Mar 2025 21:34
Today I uploaded a few After Effects template. The file structure is like this;
- Footage
- Fonts
- blabla.aep
- Help Documentation for blabla.docx
- metadata.txt
- preview.mp4
- thumbnail.jpg
When I upload by dragging & dropping it says:
Processing Failed
Error during processing. Please try again or contact us if you continue to experience issues.
Am I doing something wrong or is the system down?
Please help.
- Footage
- Fonts
- blabla.aep
- Help Documentation for blabla.docx
- metadata.txt
- preview.mp4
- thumbnail.jpg
When I upload by dragging & dropping it says:
Processing Failed
Error during processing. Please try again or contact us if you continue to experience issues.
Am I doing something wrong or is the system down?
Please help.
EyeCatchycStudio
2 Mar 2025 18:33
Oops, I got it.
If you are experiencing this kind of situation, so be aware of the "Fonts" folder.
I added "Fonts" folder to my .zip file, that's why processing fails.
Do not add "Fonts" folder into your .zip file.
If you are experiencing this kind of situation, so be aware of the "Fonts" folder.
I added "Fonts" folder to my .zip file, that's why processing fails.
Do not add "Fonts" folder into your .zip file.