Templates not working this morning 09/10/2020
aluxum
9 Oct 2020 05:31
I try to batch 4k template but the action does not work this morning. It also does not work in the apply template page. The icon keeps spinning but the data is not applied.
Ryan
9 Oct 2020 18:22
Hey aluxum,
Thanks for notifying us! The team has logged this as a bug and will be working to fix it as soon as possible. We don't have a completion date at this time, but know they're aware of the issue and will take care of it!
You can bulk tag with the "batch edit" option in the actions menu at the bottom of the uploads page, or you can try working with a CSV. There are instructions for working with CSV's here on the contributor portal: https://contributor.pond5.com/getting-started/preparing-your-files/
Email us at support@pond5.com if you have any more questions!
Thanks for notifying us! The team has logged this as a bug and will be working to fix it as soon as possible. We don't have a completion date at this time, but know they're aware of the issue and will take care of it!
You can bulk tag with the "batch edit" option in the actions menu at the bottom of the uploads page, or you can try working with a CSV. There are instructions for working with CSV's here on the contributor portal: https://contributor.pond5.com/getting-started/preparing-your-files/
Email us at support@pond5.com if you have any more questions!