RE-SET PASSWORD EMAIL MESSAGE
samatpond5
15 Mar 2019 16:38
Hello all,
At this time you should have received an email explaining why your password may not be working, and I am happy to recap that information here for you.
Pond5 regularly monitors fraudulent or malicious behavior happening all over the internet. During the last few weeks there have been several reports of leaked user credentials (usernames and passwords) from other sites, not Pond5.com. We routinely monitor login activity on our site and during the last few days we observed an increase over normal activity.
When we reviewed this activity and considered the recent reports of other malicious behavior of attempts to access accounts, we decided to take the precautionary step of resetting a small number of users passwords to protect them against unauthorized account access. If you were part of this group, you would have received an email asking you to change your password. If you did not receive an email asking you to change your password, you may want to check your spam folder for it.
We value the safety and security of our artist accounts and we took swift action on the above as a precautionary measure.
If you are currently logged in, please log out and click the forgot password link under the password field on the log in form. This will allow you to change your password.
If you continue to have issues accessing your account, please contact customer service.
Best Regards,
Sam
CTO @ Pond5
At this time you should have received an email explaining why your password may not be working, and I am happy to recap that information here for you.
Pond5 regularly monitors fraudulent or malicious behavior happening all over the internet. During the last few weeks there have been several reports of leaked user credentials (usernames and passwords) from other sites, not Pond5.com. We routinely monitor login activity on our site and during the last few days we observed an increase over normal activity.
When we reviewed this activity and considered the recent reports of other malicious behavior of attempts to access accounts, we decided to take the precautionary step of resetting a small number of users passwords to protect them against unauthorized account access. If you were part of this group, you would have received an email asking you to change your password. If you did not receive an email asking you to change your password, you may want to check your spam folder for it.
We value the safety and security of our artist accounts and we took swift action on the above as a precautionary measure.
If you are currently logged in, please log out and click the forgot password link under the password field on the log in form. This will allow you to change your password.
If you continue to have issues accessing your account, please contact customer service.
Best Regards,
Sam
CTO @ Pond5