another "approval times?" thread
stephenkirsh
2 Apr 2013 01:27
Hello,
I've 75 photos pending review, going back over a month now.
What gives? Any changes I missed somewhere?
I've 75 photos pending review, going back over a month now.
What gives? Any changes I missed somewhere?
hellofilms
2 Apr 2013 13:40
Yeah I have some stock footage waiting for approval. Very poor service indeed! Might consider going elsewhere and drop my account here.
kalani
2 Apr 2013 14:08
Review times may be slow here but sales and prices are better here. I had 54 photos reviewed today some had been up for over a month, others a few days. Hang in there, hellofilms.
MichaelWard
2 Apr 2013 14:57
Yes, photos are usually very fast getting reviewed, but for some reason they are slow this past month. I only have a few so its no big deal here. Kalani is right, Pond 5 is by far the best stock site..at least from my experience. Hellofilms, I can't tell you what to do, but in the long run I think you'll be very happy that you waited it out with Pond 5.
hellofilms
2 Apr 2013 15:50
OK, I will hang in there, yes the rates are much more competitive than other stock houses, lets hope this isn't an long term occurrence.
hellofilms
2 Apr 2013 15:52
Also how come my BIO isn't showing? I completed this in my profile section etc? I assume this will show once my first ever footage is approved!?
jason
2 Apr 2013 16:39
Once your photos are approved and online you should also see your bio.
ryanp5
2 Apr 2013 20:11
Hello there! My name is Ryan and I'd like to introduce myself to you. I'm here to answer a lot of your questions and be your liaison to the the Pond5 team.
Currently our queue is huge. We have been getting more and more submissions every day, and our staff are working as hard as they can to get the queue down from a month or more to around a week or two. We appreciate your patience while we work our butts off to approve your clips!
As far as your bio page, it is a site indexing issue. We index the site as often as we can, so your files and bios and everything will be updated soon. We are working on a button that will allow you to update your own information as we speak, so stick around for that to be rolled out soon!
Thanks so much for your feedback and for your questions, we appreciate it very much! Let me know if you have any more questions, I'm happy to help!
Ryan
Pond5 Crew
Currently our queue is huge. We have been getting more and more submissions every day, and our staff are working as hard as they can to get the queue down from a month or more to around a week or two. We appreciate your patience while we work our butts off to approve your clips!
As far as your bio page, it is a site indexing issue. We index the site as often as we can, so your files and bios and everything will be updated soon. We are working on a button that will allow you to update your own information as we speak, so stick around for that to be rolled out soon!
Thanks so much for your feedback and for your questions, we appreciate it very much! Let me know if you have any more questions, I'm happy to help!
Ryan
Pond5 Crew
stephenkirsh
5 Apr 2013 22:41
ALL of my images were approved literally the day after I posted this.
What's interesting to me is that my 75 files were uploaded over a period of 4-6 weeks, yet they were all approved in one giant batch. I'm happy they're all finally reviewed, but I'm not sure I like how they all go at once.
Ryan, do you have an explanation for how that process works?
Thanks
What's interesting to me is that my 75 files were uploaded over a period of 4-6 weeks, yet they were all approved in one giant batch. I'm happy they're all finally reviewed, but I'm not sure I like how they all go at once.
Ryan, do you have an explanation for how that process works?
Thanks