Failed to add item to bin
Maurizio_Fabbroni
10 May 2023 10:18
Hi, since few days i started to receive error when i add a media (photo) to a bin. Doesn't matter if i submit a csv (publicbin) or if i manually add to a collection.
It doesn't matter if the bin has more or less than 1000 items in it.
It doesn't matter if the bin has more or less than 1000 items in it.
Maurizio_Fabbroni
10 May 2023 10:19
kw trunc: 51 to 50.
Applying row, key: originalfilename = DSCF1379n.jpg, altered columns: title,description,keywords,country,copyright,publicbin,imagetype,curatornote
Error: Failed to add item to bin Parks/Outdoor - Please stay below 1000 items in a bin
Error applying row
The following row might contain errors:
array ( 0 => 'DSCF1379n.jpg', 1 => 'Mondovi, Italy - April 18, 2023: A static shot of a solid black Tesla Model 3 dual motor charging at the Mondovi Supercharger in a sunny spring day. Selective focus.', 2 => 'Mondovi, Italy - April 18, 2023: A static shot of a solid black Tesla Model 3 dual motor charging at the Mondovi Supercharger in a sunny spring day. Selective focus.', 3 => 'tesla,tesla motors,supercharger,station,model 3,long range,dual motor,awd,model s,model x,sedan,lounge,owners,elon musk,ccs,type 2,plug in,plugged,aero wheels,auto,automobile,automotive,solid black,tinted windows,car,battery,cable,connection,charger,charging station,design,drive,electric,electric vehicle,electric vehicle charging station,electric vehicles,electricity,energy,ev,fast,quick,eco,ecology,emissions,free,summer,europe,Mondovi, Italy,spring', 4 => '', 5 => '', 6 => 'Italy', 7 => '', 8 => '', 9 => '', 10 => 'Maurizio Fabbroni', 11 => 'Parks/Outdoor', 12 => 'photo', 13 => 'Editorial use only', 14 => '', 15 => '', 16 => '', )Sorry, there's been an unknown error.
There were errors. Please scroll to the bottom of the page to see themError applying row
Operation was successful and took 6.118 seconds.
Applying row, key: originalfilename = DSCF1379n.jpg, altered columns: title,description,keywords,country,copyright,publicbin,imagetype,curatornote
Error: Failed to add item to bin Parks/Outdoor - Please stay below 1000 items in a bin
Error applying row
The following row might contain errors:
array ( 0 => 'DSCF1379n.jpg', 1 => 'Mondovi, Italy - April 18, 2023: A static shot of a solid black Tesla Model 3 dual motor charging at the Mondovi Supercharger in a sunny spring day. Selective focus.', 2 => 'Mondovi, Italy - April 18, 2023: A static shot of a solid black Tesla Model 3 dual motor charging at the Mondovi Supercharger in a sunny spring day. Selective focus.', 3 => 'tesla,tesla motors,supercharger,station,model 3,long range,dual motor,awd,model s,model x,sedan,lounge,owners,elon musk,ccs,type 2,plug in,plugged,aero wheels,auto,automobile,automotive,solid black,tinted windows,car,battery,cable,connection,charger,charging station,design,drive,electric,electric vehicle,electric vehicle charging station,electric vehicles,electricity,energy,ev,fast,quick,eco,ecology,emissions,free,summer,europe,Mondovi, Italy,spring', 4 => '', 5 => '', 6 => 'Italy', 7 => '', 8 => '', 9 => '', 10 => 'Maurizio Fabbroni', 11 => 'Parks/Outdoor', 12 => 'photo', 13 => 'Editorial use only', 14 => '', 15 => '', 16 => '', )Sorry, there's been an unknown error.
There were errors. Please scroll to the bottom of the page to see themError applying row
Operation was successful and took 6.118 seconds.
Ryan
10 May 2023 18:36
Hey Maurizio_Fabbroni,
Please email the CSV into support@pond5.com and we will troubleshoot the CSV on our end. We'll let you know what the error is.
As far as non-CSV errors, can you please send us screenshots of the errors you're seeing as well? Our team will be happy to take a look and see what the issue is.
Thanks,
Ryan
Please email the CSV into support@pond5.com and we will troubleshoot the CSV on our end. We'll let you know what the error is.
As far as non-CSV errors, can you please send us screenshots of the errors you're seeing as well? Our team will be happy to take a look and see what the issue is.
Thanks,
Ryan