Bought sound effect, file is under active downloads but nothing happens.
JesusIsInDaHood
10 Apr 2016 08:53
So I just bought my first sound effect ever on this website, but unfortunaley the donwload doesn't seem to work. Not sure how to do it here, but it just shows this (http://i.imgur.com/VJPWGRW.png) for a long time now.
Not sure what to do right now, any help is appreciated. :)
Not sure what to do right now, any help is appreciated. :)
wideweb
10 Apr 2016 09:15
Contact support@pond5.com
JesusIsInDaHood
10 Apr 2016 09:41
Already did that, but I don't think I can contact them on a weekend? Thanks anyway.
wideweb
10 Apr 2016 09:44
Someone is there most of the time.
jason
10 Apr 2016 17:05
Yes that would be housekeeping cleaning up cutting rooms floor.