Trying to contact support for over a month without any response.

I really can not understand what is going on here? I have sent this email 5 times now with no response?

I am getting this error

Error: 80833977: Price must be at least $50 for 4k or 4k+ Resolution

This happens when I apply a 4K template where I have done everything correctly as I have been doing for over a year.

Any help please??

Is it possible that nobody wants to help me with this issue??

Other than you aren’t putting a price of over $50, The templates have been broken for a while. Not sure when they will be fixed.
You’ll have to manually add the price.

yup Jake, why would anyone price 4K at $50, $100 or even much higher. Heck there are few if any HD that are not worth well over $50. Support said the fix is scheduled for later this week if everyone reads the large number of threads about it ;)

@ikos72 Hey there - our support team is getting your emails and replying to them, but apparently they are not coming through to you. Make sure you check your spam filter for our replies, and sorry you're not getting them!

We are indeed aware of this issue, and the fix is being implemented as I type. Template issues should be fixed this week!