Can't find my tracks
ItShowTimeMusic
28 Nov 2017 10:28
Hi! I uploaded a few tracks and were approved. It appears that are online but I cant find them, even if I am log out. Is there a time to wait for it to be seen when you search them?
Thank you
Thank you
Telegraph
10 Jan 2018 09:47
Hi, same problem, help me figure it out!!!))
Goldentunes
11 Jan 2018 20:15
Me too!
cynical2207
13 Jan 2018 06:35
Same thing here. I can't see 3 of my tracks on author's page...
IndiefiProductions
14 Jan 2018 04:03
I am having the same problem. Most of my approved tracks only become visible when added to a collection. ? : /
cynical2207
16 Jan 2018 06:39
I've asked pond5 support team about this. There is their answer:
'It looks like your files were recently approved, and they still need time to be completely loaded in our other servers, that house artist stats and pages. This may take a few weeks for all the counters to be updated. Rest assured, this is just how the indexing/re-indexing works with multiple servers.'
'It looks like your files were recently approved, and they still need time to be completely loaded in our other servers, that house artist stats and pages. This may take a few weeks for all the counters to be updated. Rest assured, this is just how the indexing/re-indexing works with multiple servers.'