Attention: Unprocessed Clips

These last few days absolutely all loaded footages cause ' Unprocessed Clips' error. Friends from my community speak that have same error. All footages encoded properly.
1. I tried to load on all three ftp servers.
2. Upload through two different Internet providers
3. Tried to rename files
4. Tried to load the old files approved earlier

We wrote in support, but till now there is no answer.
The greater request to Pond5 technical experts: please write that you have seen our question.

Sorry for my English

Join.

Thanks in advance for your support.

Best regards.

Absolutely the same. All footage "Not processed".

Two problems, the metadata extraction program can have problems extracting things with non ascii characters and carry them over to Python. Since unicode (imho) is handled stupid in Python there were some odd corners here.

Problem two is that the time from files (for example icons) have been uploaded to the file server (S3) to when they are ready to be used (for example have the meta data set that they are world readable) has increased greatly. I made the framework allow for much more time to retry.

I'll make a batch to fix the last few days' broken uploads. Please don't upload the files again. We expect your lost files to be up in a day or two.

Thanks Marcus
It seems to be normalized

Ok Marcus, thank you!

I want to be part of your community Oleg :-)

Hey Marcus, how often does the daemon for regenerating the previews run through the list? I have a couple of PNG encoded clips I uploaded with Alpha that still show a solid black background. I've been waiting for the preview to be regenerated before submitting them.

There's a signal sent when it's being processed on the upload (ftp) server and it should be picked up within 20s on the VP6 generating side if there's no queue. Which are the id:s of these clips?

913062, 913000

Thanks!