ID still is not approved
SongOfMoonchild
6 Nov 2019 09:23
Hello! Though i posted my national id photo on 30 October for Pond5, it is not approved yet. Just can't wait to start uploading my works! Pond5, please approve it :)
rcairshots
7 Nov 2019 18:07
I sent an email to support since mine is also pending for over 2 weeks. They responded that there is a backlog on the approvals. They didn't give me any timeline either? And I'm still waiting on mine that was submitted on 10/23/2019.
Ryan
7 Nov 2019 19:02
Hey rcairshots,
Your ID has been approved! Welcome to Pond5!
SongOfMoonchild,
We do not see any ID of yours in our system. Can you re-upload here? https://www.pond5.com/index.php?page=my_id_check
We appreciate your patience with our above average waiting times on ID approvals. Please email support@pond5.com if you have any more questions or need anything else!
Cheers!
Your ID has been approved! Welcome to Pond5!
SongOfMoonchild,
We do not see any ID of yours in our system. Can you re-upload here? https://www.pond5.com/index.php?page=my_id_check
We appreciate your patience with our above average waiting times on ID approvals. Please email support@pond5.com if you have any more questions or need anything else!
Cheers!
SongOfMoonchild
7 Nov 2019 20:30
Hi @Ryan! That is weird, because link you gave me shows this message:"Your ID verification is pending
Your ID was uploaded successfully on 2019-10-30 16:41".
I just re-uploaded it :)
Your ID was uploaded successfully on 2019-10-30 16:41".
I just re-uploaded it :)
Ryan
7 Nov 2019 20:39
Hey SongOfMoonchild,
Thanks for re-uploading! We have approved your ID! Welcome to Pond5!
Thanks for re-uploading! We have approved your ID! Welcome to Pond5!
SongOfMoonchild
7 Nov 2019 20:56
Thank you! :)
Savo_Ilic
8 Nov 2019 08:38
Same here :"Your ID verification is pending
Your ID was uploaded successfully on 2019-10-30". I Just re-uploaded.
Your ID was uploaded successfully on 2019-10-30". I Just re-uploaded.
grahamlewismusic
8 Nov 2019 17:28
Same here. Looking forward to getting started on Pond5
twstringer
10 Nov 2019 13:55
Been over a week for mine as well. Glad I saw this post. I thought something might be wrong.
lazyturtl
11 Nov 2019 12:38
Same problem. Have been waiting for 2 week, I think. Can you help me?