ID still is not approved

SongOfMoonchild 6 Nov 2019 09:23
Hello! Though i posted my national id photo on 30 October for Pond5, it is not approved yet. Just can't wait to start uploading my works! Pond5, please approve it :)
rcairshots 7 Nov 2019 18:07
I sent an email to support since mine is also pending for over 2 weeks. They responded that there is a backlog on the approvals. They didn't give me any timeline either? And I'm still waiting on mine that was submitted on 10/23/2019.
Ryan 7 Nov 2019 19:02
Hey rcairshots,

Your ID has been approved! Welcome to Pond5!

SongOfMoonchild,

We do not see any ID of yours in our system. Can you re-upload here? https://www.pond5.com/index.php?page=my_id_check

We appreciate your patience with our above average waiting times on ID approvals. Please email support@pond5.com if you have any more questions or need anything else!

Cheers!
SongOfMoonchild 7 Nov 2019 20:30
Hi @Ryan! That is weird, because link you gave me shows this message:"Your ID verification is pending
Your ID was uploaded successfully on 2019-10-30 16:41".

I just re-uploaded it :)
Ryan 7 Nov 2019 20:39
Hey SongOfMoonchild,

Thanks for re-uploading! We have approved your ID! Welcome to Pond5!
SongOfMoonchild 7 Nov 2019 20:56
Thank you! :)
Savo_Ilic 8 Nov 2019 08:38
Same here :"Your ID verification is pending
Your ID was uploaded successfully on 2019-10-30". I Just re-uploaded.
grahamlewismusic 8 Nov 2019 17:28
Same here. Looking forward to getting started on Pond5
twstringer 10 Nov 2019 13:55
Been over a week for mine as well. Glad I saw this post. I thought something might be wrong.
lazyturtl 11 Nov 2019 12:38
Same problem. Have been waiting for 2 week, I think. Can you help me?
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