my balance page is empty

milosducati 5 Nov 2020 08:47
same here
JUMPCUTFILMS 5 Nov 2020 14:22
same here too.
RekindlePhoto 5 Nov 2020 14:34
Empty, no data, can't do any work here on adding data.
hssmusic 5 Nov 2020 15:09
Same here!
wildshot 5 Nov 2020 18:45
Choose the period \"last month\" and the statistics of the current month will appear
Ryan 5 Nov 2020 21:06
Hey folks,

The team has patched this bug, so the dashboard should be good to go now. This was a result of some speed and responsiveness improvements to the site for both buyers and contributors, which drastically enhances the experience for all users. We’re proud of this achievement, and this happened to be an unfortunate side effect. We regret the error, and appreciate you all reaching out when things aren’t working right.

As always, drop us a line at support@pond5.com if you need anything!
Tonyyao 6 Nov 2020 01:39
Hi Ryan ,

Many thanks for team's efforts. The webpage come back to normal now.
RekindlePhoto 7 Nov 2020 03:50
Statistic tab info still blank
Elysium 7 Nov 2020 07:47
Hi Ryan,

at least for me, the bug still exists. Also, the artist profile can't be accessed from the menu, which has been the case for several months now - the artist name is greyed out.
Thank you.
Stay safe and healthy everyone!
Framps69 7 Nov 2020 08:05
Still not working for me on my phone.
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