Unacceptable file format

Hi everyone, I'm new here and have uploaded 29 video clips. Haven't sold any but many of them got reviewed and went online and after a week the curators rejected many of the clips because the dimensions where 1920 x 1088 and were not the format acceptable by Pond5 which is 1920 x 1080.
I use Canon 60D and in the camera settings I set it up for 1920 x 1080 but when I upload the video to the computer, it shows at 1920 x 1088. I found out that Canon adds 8 extra pixels.
I tried to fix the dimensions with Premiere Pro CS5 but it looses some quality and produces artifacts.

My Setting in Premiere Pro:
Format: Quicktime
Codec: H264
Aspect: Square Pixels (1.0)
1920 x 1080


I don't want to upload and sell lower quality clips when the original file in my computer has better quality. Anyone else having the same problem and how do you fix it.
I would really appreciate any help

Thanks

No problem here, I use the 5D MKII and 7D also using Premier Pro CS5. Your setting look good but why are you using h.264. I know that may become more acceptable but in general all agencies accept .MOV with Photo JPEG. This way one file format is good everywhere. I have never seen Canon add 8 extra pixels.
Good Luck.

The original files from my Canon are H264 so I thought maybe its better to use the same settings in Premiere

Thanks for the reply, I'll try to use Photo Jpeg to see what happens

When you open the original file in your movie player it shows as 1088 before you edit it?

without editing the file, its 1920 x 1088

Here is a link to where i found out that canon adds 8 extra pixels.

http://www.imaging-resource.com/PRODS/E60D/E60DVIDEO.HTM

Interesting, so it is 60d specific. I wonder if they were only denying because of the h264 file type and not dimensions though. I have uploaded video of several dimensions, specifically a lot of 4k imagery, and it has all been approved.

Strange!

Here is what I think you could do: create a new HD project either in AE or Premiere. Then place the clip in and change the vertical position only, without scaling the clip . After Effects even lets you write a script to apply it automatically. Success!


When exporting from PP: use Photojpeg 75%, check the box "use maximum bith depth" and deselect "frame blending". This way there is no visible quality loss.

Christian