Error sending email

I get this error when trying to edit my details and havnt been sent a confirmation email. I have checked the appropriate box like it asks but i cant get anywhere.
"We could not send the verification email. Please check Email Message Notifications are checked in your preferences" I have checked this.

Better write support@pond5.com

Hey fretbound feel free to drop an email over support@pond5.com if you have not already. Our team should be able to help you!

James.