Problem with the mail verification

marcostock 15 May 2020 10:48
In my Uploads section I have a message that says that i need to verify my mail but I already did it! Actually when i click resend mail, pops up a message saying that `this user is already verified`...
Also I upload some videos through FTP FileZilla and they`re not in my uploads section yet.
Are this two things related?

Help please!
Thank you!
Frodonut 15 May 2020 11:08
When I registered I had to additionally send P5 a link to an "online presence" of myself (in my case just a soundcloud account with 4 tracks uploaded) and a screenshot of my audio software before I could start uploading. Thats because of some kind of new security guideline they have added.
I would suggest to contact the support tho, they usually respond quite fast and try to actually help you.
Good Luck!
YellowManStudio 15 May 2020 13:43
"In my Uploads section I have a message that says that i need to verify my mail but I already did it! Actually when i click resend mail, pops up a message saying that `this user is already verified`..."

It's just because your ID is not verified. Been there, about week ago ;)