Saving a purchased video to my computer
Kelly75188
31 Jan 2021 16:05
Hi! I am new to this whole process - how do I save a video that I purchased to my computer? I can download but am not sure how to save. Any help is appreciated.
Ryan
1 Feb 2021 17:34
Hey Kelly75188,
When you click to download a file, it should be saved to whatever folder your browser has set as default download location. You can change this in your browser settings.
https://support.google.com/chrome/answer/95759?co=GENIE.Platform%3DDesktop&hl=en
https://support.mozilla.org/en-US/kb/where-find-and-manage-downloaded-files-firefox
https://support.apple.com/guide/safari/download-items-from-the-web-sfri40598/mac#:~:text=In%20the%20Safari%20app%20on,can't%20be%20downloaded.)
Please email us at support@pond5.com if you have any more questions!
When you click to download a file, it should be saved to whatever folder your browser has set as default download location. You can change this in your browser settings.
https://support.google.com/chrome/answer/95759?co=GENIE.Platform%3DDesktop&hl=en
https://support.mozilla.org/en-US/kb/where-find-and-manage-downloaded-files-firefox
https://support.apple.com/guide/safari/download-items-from-the-web-sfri40598/mac#:~:text=In%20the%20Safari%20app%20on,can't%20be%20downloaded.)
Please email us at support@pond5.com if you have any more questions!