Uploads not working

I've been trying for a couple hours to upload new files and nothing happens. Tried in different browsers, logging it and out, different files, and just nothing. Been uploading for years, never had this issue before. Anybody else having it?

chances are they are there, sometimes when I upload too often it happens the web interface freezes, I see the 100% and I know I am good, everything worked and the videos were there. I primarily use FTP though but I have never had it happen where they were not, you can try to upload again and see if Pond 5 stops you over the duplicate file warning. Just my exp bro

Hey madsincinema,

Thanks for posting your question here. We're happy to troubleshoot this uploading issue with you. Can you send an email to support@pond5.com with the following:

Original filenames of the items you're trying to upload
Browsers you've tried
Whether or not you've tried the FTP method
Screenshots of the upload errors
Anything else that may help us

Send that over and we'll be more than happy to get you uploading again!

Thanks,