FTP upload question

BjornNilsson 7 Aug 2015 09:42
First of all Hello!

I'm new here and I'm giving this place try, see how it works out :-)
I heard very good things.

I have a question about the FTP upload.
I wanted to upload a new track via the web browser but kept getting error messages.

I did the FTP thing and put the track in the "releases" folder.
It all seemed to have worked well however the track doesn't show up on my uploads page.

Did I do anything wrong?
jonathan 7 Aug 2015 16:20
Hi there,

Please see our help center entry on the FTP system for detailed instructions. You don't want to put anything but releases in the "releases" folder. Files for sale go into the root directory. :)

http://help.pond5.com/hc/en-us/articles/200944073-How-Do-I-Upload-Media-Using-The-FTP-Uploader-
LivingroomClassics 11 Aug 2015 18:33
about the browser upload, be sure to wait til the page fully loads, before you click the upload button. else, it wownt work. (at least in chrome)