Popular Media not realizing you are audio seller

Michikawa 21 Dec 2015 06:19
Hi!

At some point Popular Media tab of the public profile stopped realizing that you are selling audio. It seems to be related to the search field that defaults to Footage. When you go to your public profile the search is showing artist:<your name> with footage selected and indeed, if you happen to have footage only footage will be shown, even if your main and best sales are coming from audio files.

Previously this worked in the right way so that only audio files would be shown.

It would be great to have this fixed because I think it will cause some lost sales with most of the audio people. Customer might not realize that it is a matter of search filter. Popular media should show the best sellers no matter what the search box is using if you go to public profile / popular media.
LivingroomClassics 21 Dec 2015 14:14
it is unintuitive, indeed...
Michikawa 21 Dec 2015 20:47
Any comments from pond5 staff would be appreciated. This worked better not a long time ago. Please fix it!
jonathan 22 Dec 2015 18:54
This is a confirmed bug, and we're already hard at work on a fix. :)
Michikawa 24 Dec 2015 10:42
Ok cheers :)
soundroad 26 Dec 2015 05:40
Hope, it will be corrected soon!!!
conleec 30 Dec 2015 16:30
+1 here. While I have some video files up, the majority of my sales are sound effects, and I'd prefer they were visible on my profile page.