Wrong media type identification during upload process
pinegroove
22 Mar 2017 16:37
Hi,
I'm trying to upload new music, but the process seems to have some problem: the audio source of the file is mistaken for video. This is the message I receive: "Error - Invalid video duration. Please see our upload guidelines" But the content is a .wav file.
Can somebody help me?
I'm trying to upload new music, but the process seems to have some problem: the audio source of the file is mistaken for video. This is the message I receive: "Error - Invalid video duration. Please see our upload guidelines" But the content is a .wav file.
Can somebody help me?
Mike
22 Mar 2017 17:39
Hey guys,
We're currently experiencing some uploader issues with music tracks/SFX that are either under 3 seconds OR over 120 seconds long. We're working on this and hoping to have it fixed asap.
We're currently experiencing some uploader issues with music tracks/SFX that are either under 3 seconds OR over 120 seconds long. We're working on this and hoping to have it fixed asap.
matt_gerry
22 Mar 2017 22:45
I have the same issue. Thank you Mike for letting us know.
pinegroove
23 Mar 2017 09:07
thanks
Mike
23 Mar 2017 14:23
Issue resolved!