Saving footage suddenly stopped
Arterra
16 Jun 2017 05:40
Anyone else having trouble saving footage? Uploaded 60 clips successfully yesterday but after adding captions, tags, prices, etc. I suddenly got an "Error" message without telling me why. Contacted the help chat and they could pass images from their side, but I'm still stuck. Restarted the computer, but that didn't help. Still unable to save clips.
Cheers,
Philippe
Cheers,
Philippe
Arterra
16 Jun 2017 10:49
Found the culprit myself: "Add to Collections" seems to have a bug. Can't save when i try to add the clip to one more more of my collections.
Cheers,
Philippe
Cheers,
Philippe
396978 => gdpr
16 Jun 2017 16:27
396978 => gdpr
Arterra
17 Jun 2017 20:40
Pond5 is looking into it.
Cheers,
Philippe
Cheers,
Philippe